Job Details

VP, IT Infrastructure

Advertiser
Convey Health Solutions Holdings Inc.
Location
Fort Lauderdale, Florida, United States
Rate
-
The VP of IT Infrastructure is responsible for delivering high quality, reliable IT infrastructure and services to the company. This position is operationally responsible for ensuring the global availability, integrity, and scalability for all IT systems and infrastructure. This is a key leadership position who will direct the teams in charge of data center operations, cloud services, network services, server and storage platforms, virtualization, database administration, DevOps practices, infrastructure service monitoring, maintenance, and support. This role works closely with the SVP of IT & Security and peer IT leaders, including information security, IT governance, software services/application development, business intelligence, and IT operations to design and execute on the company's technology roadmap. The VP of IT Infrastructure is a forward-looking technology leader who can develop an infrastructure strategy and drive through to execution and support. As a member of the IT senior leadership team, and reporting to the SVP of IT & Security, this is an influential role, making investment and priority trade-off decisions, negotiating and managing vendor contracts, and recruiting, retaining, and developing high performing teams. The VP of IT Infrastructure will provide vision and leadership to teams that include 30+ full-time employees, contractors, and staff augmentation personnel across U.S. and offshore locations. ESSENTIAL DUTIES AND RESPONSIBILITIES Accountable for a high-performing computing infrastructure across Convey and Affiliates. Plan and manage systems and database engineering, cloud services, infrastructure service management, business continuity, network operations, cloud services DevOps, and data center field support. Collaboratively develop strategic and tactical solution plans for IT, especially Convey's future technology infrastructure. Conduct strategic and tactical level planning in partnership with peers in IT to develop technical roadmap, and ensure delivery of supportable technology solutions that meet business needs. Partner to build and modernize the organizational structure and business processes to support our growth in an increasingly digital world. Manage the evaluation and adoption of emerging technologies including cloud, software defined networking, high performance computing, continuous delivery and the latest collaboration technologies. Ensure cost-effective design, development, integration, implementation, testing, and maintenance of new services, equipment and systems in support of business objectives and requirements. Develop and lead high performing infrastructure/cloud engineering and DevOps teams to ensure the reliable delivery of IT services and operations. Build strong links between engineering and operations to create multidisciplinary teams that work together (remove silos). Drive a collaborative culture that values technical depth, accountability, and customer service. Establish, maintain and execute operations procedures that leverage efficiencies and best practices. Oversee service management activities including change and release management, testing, quality assurance and end-to-end technical integration. Oversee the direction of infrastructure investments in collaboration with team members, senior IT management, and business partners. Direct cybersecurity protections on all IT infrastructure resources according to policies and standards established by the information security program. Drive the delivery of major technology and infrastructure projects and service management improvements, ensuring that quality, productivity, and ROI goals are achieved. Implement and maintain controls and monitoring procedures to ensure availability of critical systems, and minimal service interruptions. Develop a vendor management process, for products and services that delivers utilization optimization, a best-fit vendor mix, and demonstrable savings. Education and Experience - Required education, training, licenses, accreditation or certification and number of years and type of directly related experience. If applicable, please identify if an alternate "equivalency" of a combination of education and experience is sufficient. Degree Bachelor's _Preferred major/area of study _ computer science, mathematics, engineering, or a related field _ Number of years of supervisory/management experience (if any) 10 Number of years of experience 10 _ Type of experience - Requires Undergraduate degree in computer science, mathematics, engineering, or a related field. An MS, MBA or related advanced degree is a plus. WHO WE ARE Convey Health Solutions manages a myriad of administrative needs and make it easier for health plans to operate and provide valuable experiences for their members. How so? We focus on building specific technologies and services that uniquely meet the needs of government-sponsored health plans. OUR MISSION To improve health plan operations and elevate the customer experience. OUR VISION Empowering health plans to excel through technology, service and advisory experience. OUR VALUES Integrity First - Inspired Teamwork - Compliance Matters Benefits: Medical, Dental & Vision plan offerings to include telehealth Services 401(k) and Roth 401(k) Plans with company match Company paid Life Insurance with the option to purchase additional Voluntary Life coverage for yourself and your dependents Short & Long-Term disability benefits available Company engagement activities to include wellness sponsored events are a part of our inclusive and diverse culture Equal Opportunity Employer

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