Job Details

VoIP Engineer

Scottsdale, Arizona, United States
VoIP Engineer needed for fast-growing Telecommunications company paying up to $100,000!

This Jobot Job is hosted by: James Thai
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Salary: $70,000 - $100,000 per year

A bit about us:

We are a fast-growing Telecommunications company and provide our residential and business customers with reliable local telephone service, high-speed Internet access, and custom business solutions! Our company was founded in the late 1990s and has become an industry leader by building a rugged, self-healing telecommunications infrastructure. The VoIP Engineer position is jointly responsible for the operation and maintenance of the Company's Class 5 VoIP switching platforms, order provisioning and trouble ticket management. Due to growth and demand for our services, we are in need of a talented VoIP Engineer to join our diverse team!

Title: VoIP Engineer
Location: Scottsdale, AZ 85256
Salary: $70,000 - $100,000
Requirements: Metaswitch 3510 soft switch/Calix DLC, SIP messaging, digital switching technology

Why join us?
  • Competitive base salary: $70,000 - $100,000
  • Full benefits: Medical, Dental, Vision
  • 401 (K) with generous company match
  • Generous Paid time off
  • Vacation, sick, and paid holidays
  • Life Insurance coverage

Job Details

Resolves trouble reports from customers, vendors, and other companies.
Monitors network performance and troubleshoots problem areas as needed.
Provisions and maintains IP voice related services such as SIP lines and SIP trunks, Hosted services, Metaswitch CommPortal and EAS/DSS on Metaswitch soft switch.
Pre-tests newly established circuits and coordinates customer cuts with vendors.
Evaluates and tests new equipment, software and firmware, such as IP phones, ATAs and toolsets.
Coordinates number porting request with carriers, resellers and Company LNP Specialists.
Coordinates with vendors on installation of equipment and ensure calls are routed correctly.
Works with Product Teams to develop and implement new products and services.
Assists in the development, implementation and maintenance of policies, training plans and procedures for NMC team members, resellers and end-users to follow.
Provisions basic line services such as basic POTS, DID, ISDN and SS7 services.
Coaches and mentors junior level team members for professional development.

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