Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Every Associate plays an important role in providing innovative solutions for today's gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. What you'll do in this role: Develop detailed software and hardware architecture for projects with a keen understanding of cybersecurity risks and effectively implements risk management strategies Serves as the internal subject matter expert for IT/OT and supports internal customers with design solutions to ensure seamless and efficient operations Prepares and presents IT/OT training sessions to technicians, technologists, trades people, contractors, and administrators across SMG locations Maintains up-to-date knowledge on new developments in technology, safety, and quality by attending conferences, seminars, and reviewing technical papers, to respond to technological advances in information security trends, testing techniques and best practices Performs onsite and remote security assessments of Industrial Control System (ICS) environments Uses knowledge and experience of IT/OT devices, protocols, and security best practices to help improve the security posture of the company Perform new and support existing IT/OT integrations along with associated troubleshooting, testing and debugging Provides support in project planning and scheduling, cost estimating and monitoring and quality review Project documentation: assist with quoting projects, writing specifications, schedules, and technical reports Client interfacing to resolve issues quickly and provide on-going dialogue and clear communication Completes project deadlines on time and on budget Lead the asset lifecycle of printers and scan guns Proactively detect issues that can be remediated ahead of time Work to identify ServiceNow automation and integration opportunities to improve the existing state of IT operations. Follow ITIL best practices, incident, change problem management Translate business requirements into technical solutions and prioritize for the team based on alignment with business strategies and initiatives, roadmap strategy, implementation cost and resource availability. Develop industrial operations roadmap. What you'll need to be successful: 5+ years of experience in industrial operations / OT technology Diverse IT background and experience in infrastructure, end-user computing, and networking. Experience with software programming, PLC programming, HMI design and programming, and network design and programming Strong knowledge of ITIL, ITSM, Incident and Problem Management. Strong analytical and problem-solving skills. Strong communication skills to align with the business as needed What we do for you (just to list a few cool ones): Offer extremely competitive benefits including Health, Dental and Vision coverage. 401K match (up to 7.5%). No waiting period on vesting or match. Discounted stock purchasing program (15% discount). 13 paid holidays and a generous vacation policy. Onsite wellness center which includes: 24,000 sq. ft. fitness center, Walgreens pharmacy and Doctor's office. Nutrition reimbursement program (up to $200 per associate and per spouse) Beautiful campus and corporate offices designed like a log cabin Our commitment to diversity and inclusion includes employee resource groups: Scotts Women's Network, Scotts Black Employee Network, Scotts Veterans Network, GroPride Network, Scotts Associates for a Greener Earth (SAGE), TREE (Together Respecting, Empowering, and Encouraging Families) and Scotts Young Professionals Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans' Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.