JOB SUMMARYResponsible for defining and launching Industry leading WiFi CPE products and leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building. Input gathering, budgeting and authoring of product requirements definition will be at the center of a fast paced, highly visible effort. The role will report to the Senior Director, WiFi Products VP, Web Experience and Application Strategy but will operate in a highly matrixed environment with numerous key stakeholders.
MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Deep understanding of industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.
Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.
Develop communication plan for stakeholders and process participants.
Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and KnowledgeAbility to read, write, speak and understand English
Aptitude and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to manage a team
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Demonstrated proficiency with Word, Excel, PowerPoint
Demonstrated organizational and office management skills
Effective cognitive and communication skills
Demonstrated analytical skills
Demonstrated business sense and sense of urgency to achieve business results
Required EducationBS in Engineering or other technical degree related to telecommunications, field or operational / process optimization related field required
Required Related Work Experience and Number of YearsProduct Development Process - 5-7
Related industry experience (Cable, Telecommunications, Software/Online Services) - 5-7
Product Management and/or Product Development Experience, preferably in Cable, Telecommunications, Software or Web Services
Preferred EducationMBA preferred
WORKING CONDITIONSOffice environment
Limited Travel
MPDBR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of
$107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.