Solutions Engineer

Are you a German speaking Solutions Engineer looking for a great opportunity to join a leading SAAS/ E Commerce business?
If you wish to play a key role in supporting product and system developments ensuring that the Sales, Project, Product and R&D teams are well supported by conducting technical discussions with online retailers and brands wishing to expand their relationship with the client and the platform that they sell - Then this is the role for you.
The job will include leading the technology and integration with prospects and existing clients, face-to-face and virtually. The Solutions Engineer needs to be up to date with ongoing and future product and system developments and needs to be able to translate client feedback, suggestions and requests to the internal Product and R&D teams.
Responsibilities:

Work closely with the Sales team to introduce the client's solution to prospects.
Help the customer understand the power and flexibility of the platform, explain technical features and solve any potential stumbling blocks.
Be the product expert by ensuring that you are up to date with features and product roadmaps, and by actively participating in internal technical discussions, contributing "customer experience ” feedback from clients and prospects.
Act as the Product’s and R&D’s teams’ mediator by thoroughly documenting feedback, input and requests that are raised during client meetings.
Work with the team to identify and qualify business opportunities, identify our key customers’ technical objections and develop a strategy to resolve technical impediments.
Be tech savvy to demonstrate and prototype integrations in merchant environments.
Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure and provide customers with “best practice” in order to optimise and ensure the effectiveness of the platform.
Travel to sales meetings where necessary and attend technological workshops at customer sites, attend professional conferences etc. as required.

Requirements

At least 5 years’ hands-on experience in architecting and developing software or infrastructure for scalable, distributed web systems.
Exceptional interpersonal skills with the ability to deliver a technical pitch and communicate with technical personas.
BA/BS/Master degree in Computer Science or another technical field.
Deep understanding of systems integration concepts and RESTful services.
Ability to quickly learn, understand, and work with multiple technological environments (including emerging technologies), methodologies and solutions in the Cloud/IT space.
Technical sales or solutions engineer experience is a big advantage.
Native German is a core requirement for this position.
Must be able to multi-task and work well under deadlines in a changing environment.
Independently manage and prioritize tasks.
Experience in collaborating closely with remote teams.
Ability to be flexible and work extended hours as required.