Job Description
The Identity and Access Management IAM team is responsible for securing employee access to our core applications in the most efficient, compliant and user-friendly manner, innovatively using the latest industry standards and tools. Our goal is to become the gold standard for IAM worldwide, and we are already on our way, recently winning Oracle's annual Identity Management Innovation award.
Visa's IAM eco-system includes an extensive, and highly customized, rich Identity Management platform implementation. The team has successfully implemented many of the core components. With a constant moving and expending environment, the IAM team is exploring all processes and technology to expend the security coverage and improve the end user experience.
With the additional features and the goal of extensive coverage comes a higher level of complexity, criticality, overall usage, and dependency on the environment.
We are seeking an experienced Senior Cybersecurity Systems Administrator with development background to become a member of our Global team of IAM experts to lead and influence further development, operations, and support of the IAM environment as well as collaborate with Visa eco-system IT teams and Cybersecurity stakeholders.
The successful candidate will have a fundamental understanding of networking and security concepts as well as hands-on in-depth experience with a programming/scripting language. In addition, the candidate should possess the ability to troubleshoot and resolve complex issues, and the willingness to take on challenges.
Essential Functions
Perform the operations and maintenance activities required to ensure the availability of the SSO, Radius and TACACS solutions
Enroll applications/clients to SSO & Radius
Manage its asset lifecycle, resolve its vulnerability findings, ensures successful completion of disaster recovery exercise and be responsible of its availability according to SLA
Contribute to design, development, configure, test, deploy enhancements to authentication solutions
Write simple automation scripts to reduce the manual operational efforts such as scheduling restarts, generating reports
Use RestAPI to perform administrative tasks and enrollment
In concert with key stakeholders, establish a strategic operating model for all Design horizontals and verticals to enable an industry-leading product design practice internally and externally
Develop standard scalable methods to drive effectiveness of internal processes to manage talent, workflow, capacity, governance, tools, productivity, quality, and cost
Champion an internal design culture that raises the bar on performance, expectations, and outcomes to deliver outsized impact that can be evangelized externally
Plan and facilitate initiatives and workshops with key cross-functional leadership to enable transparency, alignment, and contact awareness
Demonstrate proactive change management, crafting a shared narrative for transformation with stakeholders to align goals, link strategies and define the future state for the Design organization
Drive initiative to implement automatic installation and patching mechanism for self-healing solutions or bulk platform install/updates.
Work closely with Management, Development team, and the Quality Assurance team to communicate production issues and propose solutions
Design and implement Service metrics and activity reports
Design and implement monitoring tools for IAM solution outage, performance degradation or reported service errors.
Excellent organizational skills, able to work with a vast array of information and able to cope with rapidly changing information
Work within a globally distributed team of IAM team members and customers, sometimes having to provide support outside of normal business hours and on weekends
