Job Details

Principal Software Engineer, Voice AI - Remote

Pega (Pegasystems Inc.)
Louisiana, United States
Meet Our Team:

We are building the next generation of Voice AI that leverages real-time machine learning, speech recognition, and natural language processing to drive amazing customer experiences. Our team consists of highly technical software engineers and PhD machine learning scientists

Picture Yourself at Pega:

You will drive innovation and improvements to our core Speech Service, our real-time big data streaming pipelines, and machine learning engineering at scale, all running on secure, resilient, and performant AWS stacks.

What You'll Do at Pega:

* Work on a very innovative team that is driving company growth
* Drive innovations to the core Speech Service powering Voice AI, including machine learning engineering, big data pipelines, real-time streaming data, and use of various AWS services and infrastructure-as-code
* Engage in prototyping work to architect future functionality
* Run performance tests and improve security, networking, and compliance
* Collaborate with other Voice AI engineers, PhD scientists, and product stakeholders

Who You Are:

You are a Principal Software Engineer who is well-versed in backend technologies and excited to build real-time "Big Data" streaming infrastructure with sub millisecond-latency. You know that AI and machine learning are revolutionary technologies, and you want to develop your skillset in these critical areas. You have a keen eye for sensible architecture and automation, and you're obsessed with delivering best-in-class 'consumer-grade' experiences that are cost-effective, performant, scalable, reliable, and resilient. You're looking to work in a team that values autonomy and high performance in a growth-oriented environment. You're curious to learn new technologies and not afraid to read the documentation to build software from first principles.

What You've Accomplished:

* 7+ years of software engineering experience in Typescript, Nodejs, or Python
* Expertise with Docker and AWS (including ECS, EC2, Elasticache, IAM, Cloudwatch, Fargate, ASG, ELB, and Cognito)
* Bonus points if you have experience with:
* Emacs or Vim
* Terraform or CloudFormation
* Kubernetes
* C#, .NET, or desktop programming

Pega Offers You:

* Gartner Analyst acclaimed technology leadership across our categories of products
* Continuous learning and development opportunities
* An innovative, inclusive, agile, flexible, and fun work environment
* Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Job ID: 16900

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