Job Details

Network & Infrastructure Engineer

Advertiser
Reed
Location
Birmingham, United Kingdom
Rate
-

Our mission is simple to help the world Love Mondays.

Reed Secure are working with a national counter terrorism policing unit who are looking for a DV cleared Network & Infrastructure Engineer to support a national policing team with the running of its IT infrastructure.

  • 550.00 per day Umbrella (Inside IR35)
  • 12 month contract with potential of being extended
  • Birmingham/Covert location near the airport

Job summary:

This role will provide Network and Infrastructure technical support for the organisation s National Customer Services Centre (CSC). The individual will support services in the CSC portfolio, including operational and project tasks, as required, relating to the maintenance and development of its National IT Services.

This role will be part of a team of engineers covering 7am to 7pm weekdays from the CSC technical ops centre and on call 247365 for critical support of the national infrastructure.

This role is vital to ensure the national infrastructure is available, secure and supported to best practice standards to enable operations.

This role is based in the Birmingham area.

Essentials Experience:

  • Experience in a technically diverse environment preferably as part of a shift rota
  • Experience of working with service desk call management systems
  • Experience of working within an ITIL service environment working to defined metrics and SLAs
  • Experience of Cisco technologies including Routing, Switching, VoIP and Video Conferencing
  • Experience of Juniper and Cisco security and firewall devices
  • Experience of load balancer technology
  • Experience of Cisco switching and routing hardware
  • Experience of network security best practice
  • Experience of ITIL change management
  • Experience of failover testing, resilience and redundancy methodology
  • Experience of Network and Infrastructure monitoring and automation tools
  • CCNA qualification preferred
  • Ability to prioritise, execute tasks and achieve results in a busy Service Operation environment
  • UK Driving Licence

Key Result Areas

  • This role requires a flexible working approach to meet operational needs and will be required to work as part of a shift system (Mon-Fri 7am-7pm + on call rota 24/7/365).
  • Some out of hours and weekend working may be occasionally required.
  • The role is office based with occasional work from home
  • The role holder may be required to travel to sites around the UK to maintain the infrastructure. Occasionally this may be at short notice, as appropriate, to resolve critical issues.

Please apply now if you meet the above criteria and have active DV security vetting clearance and join us in loving Mondays

All roles are subject to strict police vetting and right to work checks

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