Job Details

Mobile Device Tester

Albany, New York, United States
ITC Service Group ("ITC"), is seeking multiple Mobile Device Testers to join our established and growing team in Seattle, WA. Mobile Device Testers will work in their respective markets in the field-testing of mobile connections.

Field Test Engineers test pre-production mobile devices for voice quality, call performance, data performance, battery performance, and video performance under live network conditions in major metropolitan areas in the US.

This is an outdoor, field test position and devices are tested at both stationary locations and specific drive routes using testing tools. Field Engineers spend 90% of their test time inside a company-owned vehicle. Training is provided at a client Corporate location, and as you progress on your assignment.


Perform wireless device field testing per established test plans: Voice Quality, Call Performance, Data Performance, Battery Performance, and Video Performance.
Troubleshoot device-related and tool issues on-site as required.
Monitor the real-time performance of the testing, ensuring data collected is accurate and the test runs smoothly.
Review test results for accuracy and quality.
Collect logs using diagnostic tools such as QXDM when needed.
Responsible for maintaining the company vehicle.
Must be able to follow complex test procedures in various formats.

Required Knowledge/Skills:

Experience with wireless device field testing and troubleshooting.
Good understanding of GSM, UMTS/WCDMA, CDMA, and LTE.
Experience with different mobile operating systems such as Android and iOS.
Previous knowledge of logging with QXDM or LML is a plus.
Proficient with Microsoft Windows.
Experience with Microsoft Office.

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