Job Details

Manager of Cloud Infrastructure

Tennessee, United States
Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit Job Description The Manager of Cloud Infrastructure at iboss leads an elite technical team with an infrastructure focus that provides guidance and directly participates in critical technology architecture design decisions that improve the overall effectiveness and performance of the enterprise IT infrastructure. This is a self-driven, fast paced, agile environment that works in coordination with other internal teams to ensure the infrastructure fully and effectively supports current and planned application systems. Responsibilities Manage the deployment and operation of all infrastructure supporting the iboss platform Guide, mentor, and develop a global team of system and network engineers through feedback and setting goals Ensure availability of systems and network availability Proactively manage operational state to optimize availability and costs Plan and manage project work to completion Set direction for Cloud Infrastructure enhancements Identify and grow team toward engineering excellence and continuous improvement through architectural leadership Own, develop and implement procedures and policies for Cloud Infrastructure Ensure accurate documentation and consistency of delivered solutions Ensure security, backup, and redundancy of environment Validate monitoring systems stay current with changing technologies/approaches Respond to system and network faults to meet SLAs Provide escalation contact for supported teams Ensure regular audit and security reviews including evaluation, implementation, and management of best practices in security Qualifications 5+ years of leadership experience in an IT infrastructure, engineering, or operations role leading multiple projects 5+ years of firsthand experience managing cloud systems and networks at scale Experience managing global colocation facilities Ability to effectively communicate and collaborate to gain approvals and alignment across multiple groups within the organization Proven working knowledge of cloud platforms and experience building highly available infrastructure Strong diagnostic/troubleshooting approaches to complex multi discipline problems Ability to assess and prioritize incidents quickly while under pressure Experience driving a culture of infrastructure automation Proven experience leading technical team Experience building roadmaps, defining requirements, and prioritizing work Experience and knowledge of project management including scoping projects, scheduling, planning resources, managing risks, and resolving issues Demonstrated colocation, Linux systems and network knowledge Proficient / Fluent written and verbal communication in English Ability to motivate and derive results with a highly technical team Desire and ability to learn new systems and technologies to meet business requirements Experience with DevOps and software development disciplines a plus Benefits Health, Vision, Dental, Chiropractic - open to domestic partners 401K with company match Paid Time Off (PTO) Company paid holidays Optimistic, supportive, and fun work environment Fantastic quarterly company events The duties and responsibilities described above are essential functions of the job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. This position is not eligible for sponsorship of work visas

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