Job Details

Lead Infrastructure Technical Program Manager

Advertiser
MasterCard
Location
O Fallon, Missouri, United States
Rate
-
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Lead Infrastructure Technical Program Manager Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Operations, Network and Employee Digital Experience Organization (ONE) is a fast-paced organization with over 2,500 team members. The Lead Technical Program Manager will join the Business Strategy and Governance team within ONE. This team's primary responsibilities include driving technology enabled outcomes, supporting complex initiatives (operational and strategic), elevating workforce talent and governing data/processes across ONE. The ideal candidate is passionate about continuous improvement, highly motivated, analytical and possesses advanced communication skills. Role This role will provide the oversight required to deliver one pillar of a multi-faceted, multi-year strategic program. In this cross-functional position, you will: Lead large and complex deployments, working specifically with the design engineering, database, business operations, monitoring, security and middleware teams. Establish relationships, integrate requirement definitions, plan projects, and engineering resources ensuring corporate objectives are met and standards are followed. Develop, prepare and present project documentation, including project charter, project plans, status and other reporting documents in accordance with PMO standards. Create an accountability structure by developing metrics and leveraging quantitative and qualitative data to track, evaluate and report on progress. Maintaining detailed understanding of the scope and project objectives, as well as the role and function of lead team members. Collaborate with your peers to ensure success with a focus on continuous improvement, efficiency and operational excellence. All About You Proven experience leading major IT infrastructure projects/rollouts Infrastructure and data center operations domain proficiency Proficiency removing progress barriers, managing changes, and facilitating meetings with multiple stakeholders at various levels A strong, confident, and exacting writer and speaker, able to communicate your position effectively to a wide variety of stakeholders Project management expertise should include development of project plans, schedules, and work breakdown structures Experience using agile methodologies and tools, such as Rally, JIRA, MSFT Project and Remedy Minimum of 5+ years managing complex IT initiatives Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. COVID-19 Considerations In many locations, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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