Job Details

Director-Infrastructure Support Services

Bethune-Cookman University
Daytona Beach, Florida, United States
Bethune-Cookman University Job Title: Director-Infrastructure Support Services Reporting Structure: Chief Information Officer Division: Center for Information Technology Job Summary: The Director-Infrastructure Support services oversees the information technology of the university, including user-facing and backend services. The director also managers a team of 5 IT specialists and collaborates with others throughout the IT department to support the IT needs of Bethune-Cookman University students, faculty and staff. Duties/Responsibilities: Supervises Staff of 5-Telecommunications supervisor, network technician, network administrator, system administrator, database administrator/integration specialist Oversees operations and support for: Server Infrastructure Wiring Infrastructure Virtualization Infrastructure Network and Endpoint Security Computer Disaster and Recovery Licensing and Maintenance on equipment Wireless infrastructure and WiFi VOIP Phone system Campus Security Camera System Maintains relationships with vendors providing onsite or remote services, and equipment Assisting other IT departments with their services Required Skills/Abilities: Knowledge of IT administration with progressive experience in information technology infrastructure services and support. Education and Experience: Bachelor's degree in IT or an associated field. Prior experience in managing or supervising the work of other IT staff. Preferred Skills, Experience and Education: Master's degree, prior experience supporting higher education or other post-secondary education environment. The University does not discriminate on the basis of race, color, national and ethnic origin, sex, retaliation, marital status, religion or disability, or any other applicable local, state or federal regulation. Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX matters should be directed to the Office of Human Resources at . The university reserves the right to modify job descriptions at any time in its' attempts to improve the operations of the university

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