Director, Community Solutions WiFi Product

Responsible for leading the definition, development and evolution of Charter's WiFi systems for Charter's Spectrum Community Solutions applying expert knowledge on enterprise grade wireless technologies to deliver a multi-year roadmap for Charter's MDU-centric WiFi products. Reports to the GVP of WiFi and Connected Home and leads a cross-functional team including direct reports. The ideal candidate has extensive experience leading product development, a deep knowledge of wireless products, and a vision for how Charter can merge historical, enterprise grade wireless systems with modern cloud based, opensource wireless solutions.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)

MAJOR DUTIES AND RESPONSIBILITIES

• Grow and foster a small team of Product Managers and analysts while working cross functionally across the organization.
• Define, develop and launch a Fiber-active Ethernet based architecture on a Plume/Opensync based WiFi solution technology.
• Applies a strong understanding of product development processes to lead the execution of all product development initiatives for MDU centric WiFi products, holding the organization accountable to deliver the product roadmap.
• Manages capital budgets of related product development initiatives.
• Defines product features and requirements for MDU-centric Wifi products, setting usability and performance standards.
• Develops effective partnerships between the Product Management team and the other supporting functional organizations (Wireles Engineering, Software Development, IT, Customer Operations, external partners, etc.) to properly interpret and deliver to the product requirements.
• Maintains a strong technical knowledge of wireless technologies and able to collaborate effectively with Engineering groups.
• Ensures alignment between the business operational strategies and technical solutions.
• Accountable to the customer experience and the Sales/Marketing teams for the Spectrum Community Solutions (SCS) business unit.
• Supports business development and strategic partnerships for MDU-centric wireless products, assessing potential partnerships, negotiating related deals, and managing resulting relationships, working closely with business development.
• Analyzes performance metrics of MDU WiFi Solutions to recommend product improvements.
• Works closely with the in-home wireless product manager to ensure a seamless integration between out-of-home and in-MDU wireless products.

REQUIRED QUALIFICATIONS

• Skills/Abilities and Knowledge
• Ability to read, write, speak and understand English
• Strong background and experience in wireless technologies - Enterprise-grade WiFi systems, WiFi roaming technologies, Mobile Technologies
• Ability to communicate and influence
• Wireless competitive and market expert
• Deep understanding of competitive products and consumer trends
• Ability to manage and foster change
• Ability to lead large, cross-functional teams in order to achieve business goals and results
• Ability to build, motivate and lead a team
• Ability to listen to multiple points of view and synthesize against goals for recommendations
• Ability to plan, prioritize and organize effectively and independently
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
• Ability to analyze and interpret data and synthesize recommendations
• Ability to communicate with all levels of management and company personnel
• Ability to communicate orally and in writing in a clear and straightforward manner
• Expertise in Word, Excel and PowerPoint
• Excellent analytical skills
• Strong organizational and office management skills
• Strong business acumen and sense of urgency to achieve results

Education

• Bachelor's degree in Engineering or related technical field
• Master's preferred

Related Work Experience

• 5 - 7 years Product Management/New Product Development Experience
• 5 - 7 years Related industry experience (Wireless, Telecommunications, Cable)
• 5 - 7 years Management experience

WORKING CONDITIONS

• Office environment
• Limited Travel