Title: Desktop Mobile Support Analyst Duration: 12 months, W2 (Possibility of extension) Location: Abbott Park, IL, 60064 Job/Position: Asset Management AnalystContract: 03/28/2022 to 03/14/2023 with possibility of extension.Brief: 100 percent On-siteQualifications & Responsibilities:
Question: Medical device or FDA experience required?Answer: Not required.Question: Individual with CSR role with any other industry preferable?Answer: As long as they are willing to learn more and assist the customers.Question: Open to candidate willing to relocate on their own?Answer: Yes.Top Skills:
Interview Process: 2 rounds.
Other info (if any):
Duties:Responsible for implementing and maintaining the effectiveness of the PC hardware and software asset system. Indirectly supervise the monitoring of incoming work orders to ensure fulfillment in a timely and accurate manner. Monitors and reviews software license and hardware compliance. Facilitates adequate stock levels to ensure request fulfillment in a timely manner. Performs work using existing standards, methodologies and processes and has an understanding of other systems/business processes relationship to each other. Provides and analyzes metrics necessary to support desktop asset functions. Helps guide the efforts of less experienced staff and may have indirect supervision to contractors. Responsible for compliance with applicable corporate policies and procedures. Maintains productive relationships with peers, IT management, functional business areas and external partners. Works with limited general supervision. Regular assignments are completed with minimal supervision. Guides the efforts of less experienced staff. Has basic input to decisions that impact planning and goal setting activities. Generates ideas and develops general approaches to workflow process. Errors or failure to achieve expected results may result in the expenditure of more resources than was planned or could have a direct impact on software or hardware compliance. Required:
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