Job Details

Presales Engineer

MBR Partners
MBR Partners

The company is a leading provider of planning, assurance, analytics and optimization solutions to communications service providers worldwide. They leverage their expertise in big-data and real-time capabilities to help over 300 of the largest service providers in more than 100 countries to run their networks and businesses more efficiently, profitably and to optimize the customer experience.

They’re looking for a talented individual to join their team of specialists as a hands-on, customer-focused Pre Sales Solutions Engineer with consulting, and presales experience in promoting and closing opportunities of large-scale OSS solutions to carrier service providers.

The Pre-Sales Engineer will manage the entire presales support effort throughout the complete sales cycle – requirements gathering, RFI/RFP response, proposal preparation, solution design, customer meetings, frontal and remote presentations, hands-on customized product demonstrations, and SOW for multiple accounts within the assigned territory.

You will report to the VP Service Assurance Pre Sales EMEA & APAC and work closely with relevant groups across the Company. This role is a customer-facing role and will require travel to customer sites across the region.

Education, Knowledge and Skills:

BSc/MSc in Engineering or Computer Science from leading academic institutions
At least 3 years of experience in telecommunications and pre-sale activities.
Extensive knowledge and experience in the area of NMS/OSS
Excellent communication skills – both verbal and written
Good interpersonal skills
Effectively handle multiple, complex work assignments, while consistently producing high-quality work

Responsibilities & Duties

Serve as a single point of contact with the customer on all technical aspects throughout the sale cycle
Understand customer business and technical needs, and be able to put together and propose customized solutions
Provide domain expertise and technical consulting
Scope, define and design solution offerings based on the company’s Service Assurance product portfolio
Respond in a timely and high-quality manner to customer requests and requirements.
Create high-quality solution design documents and lead customer-facing sessions with both technical and senior management audiences
Develop technical presentations and proposals, and perform customer presentations and product demonstrations
Proactively identify new revenue opportunities through understanding and recognizing the evolving customer needs
Respond to RFXs and unsolicited proposals
Define PoC requirements and supervise their preparation & execution
Serve as an internal focal point for communicating customer requirements to Sales/Marketing/Product-Management

**Please ignore the salary, it is negotiable depending on the candidate's value and experience.

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