Job Details

Infrastructure Engineer

DWP Digital
Newcastle Upon Tyne, Tyne And Wear, United Kingdom

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work, and make payments worth over 195bn a year to support some of the most vulnerable people in our society.

We are looking for an Infrastructure Engineer to work with us to create and implement innovative infrastructure solutions into Linux based environments, ensuring they are effective, efficient and secure for all users.

You'll join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions.

The DWP products and services we maintain and modernise will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our scale and purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As an Infrastructure Engineer you'll be working on the design and implementation of innovative infrastructure solutions to build and improve our digital workplace, helping thousands of DWP users to connect and work in a more intuitive and seamless way. You'll be using your skills and experience in technologies like Linux, Hypervisors and server infrastructure to design and maintain a quality service and ensure issues are investigated and appropriate action is taken.

What skills, knowledge and experience will you need?

  • IT Infrastructure: Builds, configures, administers and supports infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure and software relating to Linux server environments.
  • Technical Breadth: Has a deep understanding of the technical concepts required for the role and understands how these fit into the wider technical landscape, specifically in relation to Linux server and associated technologies. We are looking for candidates with Skills in the following:
  • Linux Operating Systems - Red Hat and/or Oracle Linux
  • Hypervisors - vSphere (VMware) and/or OLVM (Oracle)
  • Server Infrastructure - HPE BladeSystem and/or Nutanix Hyper-converged Hardware Platform
  • Configuration management & Automation - Ansible and/or strong skills in scripting languages such as Bash, YAML
  • Managing a quality service: Develop, implement, maintain and review systems and services to ensure delivery of professional excellence. Work with stakeholders to set priorities, objectives and timescales. Successfully deliver high quality outcomes that meet the customers' needs and gives value for money. Identify risks, resolve issues efficiently, develop suggestions for improvements.
  • Problem Management: Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

In return for your skills, we offer a competitive salary of up to 45,666 a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package starting at 24 days.

We also have a broad benefits package built around your work-life balance which includes:

  • Flexible working, flexi hours and flexi days
  • Hybrid working: some time in a hub with the team, some time at home
  • Family-friendly policies
  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
  • Sports and social activities
  • Working in an award-winning environment and culture
  • Professional development, coaching, mentoring and career progression opportunities.

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