Job Details

Wireless Networks - Product Owner - Executive Director

JPMorgan Chase & Co
Columbus, Ohio, United States

Development of WiFi and Cellular service roadmaps, service management & service marketing
Partnering with and influencing GNS Engineering teams on 3-5 year strategies
Alignment of service improvements and new services with technology roadmaps
Technical/Business planning
Trending investments and savings initiatives
Service and Product Pricing
Management of operating budgets
Benchmarking the expense base across the industry, building and maintaining good supplier relationships
Development of KPIs and communicating to customers, stakeholders
Alignment of business requirements with service deliverables
Incorporating client feedback and operational improvements into the service planning process to drive
Enhanced quality and stability
Understanding of the availability and scalability to support new business requirements
Assessment of commercial aspects of new technology
Strong proponent of innovation and driving adoption, as appropriate, new technologies
Operational efficiency plans
Maintaining a strong control and risk management environment
Introduction of streamlined and automated process improvements
Core technologies to role: Enterprise WiFi (internal and BYOD) including authentication and analytics. Enterprise Cellular service (including 2G/3G/LTE/VoLTE/MCDAS, repeaters, RF design & geofencing)
This role requires a wide variety of strengths and capabilities, including:
College degree or equivalent work experience
15+ years in telecommunications, Wi-Fi and cellular network technologies
Experience with large mobile network deployments
Experience working with a global geographically disbursed team
Proven experience with a large global financial organization
Proven experience with telecom carrier service offerings
Experienced with business/financial management of network services
Strong communications and client skills and experience with end user support
Experience managing technology risk in a large organization
A track record of having created new operating models and support structures aligned with technology roadmaps - planning and execution
Experience with ITIL and ITSM framework development
Ability to prepare presentations to technical and non-technical audience
Working knowledge of automated provisioning concepts
Personal pride in the quality and thoroughness of deliverables

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