Job Details

WiFi Product Manager - SMB

Advertiser
Spectrum
Location
Aurora, Colorado, United States
Rate
-

Company Overview:

Charter Communications is America's fastest growing TV, internet and voice company. We're committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter's business strategy and it's the philosophy that guides our 90,000 employees.


JOB SUMMARY

The Product Development Manager will be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort. The role will report to the Director of Product Management but will operate in a highly matrixed environment with numerous key stakeholders.


MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.

Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.

Develop communication plan for stakeholders and process participants.

Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.

Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.


REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services

Aptitude and eagerness to learn from a new environment and make an impact quickly

Ability to manage and foster change

Ability to lead large, cross-functional teams in order to achieve business goals and results

Ability to listen to multiple points of view and synthesize against goals for recommendations

Ability to plan, prioritize and organize effectively and independently

Ability to handle multiple projects and tasks

Ability to make decisions and solve problems while working under pressure

Ability to show judgment and initiative and to accomplish job duties

Ability to analyze and interpret data and synthesize recommendations

Ability to communicate with all levels of management and company personnel

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Proficiency with Word, Excel, PowerPoint

Good organizational and office management skills

Excellent cognitive and communication skills

Excellent analytical skills

Strong business sense and sense of urgency to achieve business results


Education

Undergraduate degree required

MBA preferred, but not required

Prefer technical degree related to the telecommunications field or operational/process optimization


Related Work Experience Number of Years

Product Development Process 3-5

Related industry experience (Cable, Telecommunications,

Software/Online Services) 3-5


WORKING CONDITIONS

Office environment

Limited Travel


Salaries depend on geography, experience, and education; negotiations begin at $72200


For more information on Spectrum's benefits, please go to


The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to "virtually" meeting you.



The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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