Job Details

Vice President, Infrastructure

Discover Financial Services
Illinois, United States

About Discover

Discover Financial Services is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, Americas cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nations leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories.

Discover's vision is to be the leading direct bank and payments partner and its mission is to help people spend smarter, manage debt better and save more so they achieve a brighter financial future.

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We're all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Technology and People First Approach

Discover has embarked on an exciting technology journey led by a new passionate and energized CIO who is looking to elevate our technology organization to be one of best in class . Our culture places its people and customers first and embraces a we succeed together mentality. With this, we are seeking a variety of results driven executives to continue to drive change across all areas of the technology function.

These leaders will have a strong engineering mindset, a passion for innovation, and the ability to build strong partnerships at all levels across our enterprise. We are looking for individuals to leverage Agile methodology and eliminate redundancies that will allows our teams to strive for excellence. With our expanding technology organization, we are proactively seeking top talent to join our team to help us create an unrivaled customer experience.

Position Description

We are seeking a Vice President to develop and execute the infrastructure strategy, process, methodology, and long-term initiatives utilized by Discover's Business Technology teams to build innovative solutions that meet Customer needs. Product oriented and a servant leader at their core, this executive will need to collaborate effectively with technology leadership and drive a consumer focused operating model.

This individual will leverage technology trends that can create business value, identify opportunities for automation and service quality improvement. In addition, this Vice President will build and maintain a highly effective Product Leadership team to foster a culture of innovation and curiosity.


Accountable for delivering on the Infrastructure product vision and roadmap in line with the Technology Strategy.
Create maximum value and high quality delivery of Infrastructure core and foundational products in addition to consistent delivery.
Frequently interface with stakeholders to understand near and long term needs and identify opportunities for initiatives to drive value and efficiency.
Establish and track to appropriate OKRs to measure delivery performance and quality.
Identify opportunities to increase utilization and adoption of products and features and work with Product Area Directors to implement adoption and advocacy plans.
Ensure consistency of product management and agile methodology, sharing common practices and challenges across all Product Teams.
Manage the Infrastructure product budget/financials.
Ensures consistent feedback mechanisms are in place to measure consumer satisfaction and capture potential new requirements/enhancement opportunities.
Provide technical leadership while developing and maintaining relationships with Product Managers, Solution Engineers and Technical Architects.
Represent Discover at technical meetups, external conferences and mentor junior engineers and architects.

Minimum Qualifications

Bachelor's degree required.
15+ years' of relevant technology experience.
10+ years' of experience leading application development, computer systems, software development, programming or platform development strategies.

Comfortable with technologies and architectures of multiple areas of Infrastructure and public cloud services (AWS, Google Cloud, etc.) and Identity/Access Management strategies.
Strong communication skills, both written and verbal.

Preferred Qualifications

Master's degree.
Financial Service industry experience.
Industry contacts in the software development and open source communities.

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