Job Details

Unified Communications Telecommunications Technician - IT Sioux Falls

Sanford Health
Sioux Falls, South Dakota, United States

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

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Facility: Stevens Center Building

Location: Sioux Falls, SD

Address: 900 East 54th St N, Sioux Falls, SD 57104, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40.00

Department Details

Unified Communications team member who will help resolve telecommunications issues as well as assist with Video and WebEx Technology at the Bemidji location.

Job Summary

Provides foundational support for the unified communications (UC) infrastructure across the enterprise.

Responsible for maintaining and supporting telephone systems on the Avaya and Mitel platforms.

Working with ServiceNow to complete service requests and incident resolution on all phone related services. Works with the various departments on the daily assignments, training needs, and maintenance requirements associated with the technology platforms. Provide expert Tier 1 support for telecommunication technologies. Ability to work directly with Internal customers to gather information and troubleshoot issues. Engage and collaborate enterprise-wide to support and maintain solutions to enable effective communications tools. Interact directly with the business to assist in providing direction on appropriate usage of telecommunication technologies.

Will be part of a team of five that supports over 26,000 telecom endpoints in 230 sites.


Associate degree required or two years' experience related to communication technology.


Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: Information Technology

Req Number: R-56466

Featured: No

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