Job Details


New York, New York, United States
Come join us and growyour career with CTG! Apply with CTG for this exciting opportunity! Duration: 6+ months - Temp to Perm. Based onperformanceLocation: Manhattan, NYJob Title: Mobile Phone TechnicianPay rate: $40.50/HJob Overview: EXCITING OPPORTUNITYWITH OUR GOVERNMENT CLIENT IN NYC! Weare looking for qualified mobile phone technicians Test and Trace,with a minimum of two years of experience troubleshooting and repairingelectronic devices. You will be reporting routine mobile device equipmentfailures as relates to Track and Trace program to department supervisors andnote information on repair log.Day toDay Responsibilities:Expect to travel 10% within the 5 boroughs of NYCWork effectively as a mobile device support team member and help build relationships within itPerform data entry into automated programs to track pertinent data, depending on assignmentEnsure adequate record keeping, documentation and reporting is kept for mobile device procurement for track and trace mobile device procurementEnsure adequate activations, deactivations, and billing is kept for mobile device procurement for track and trace mobile device procurementWork 100 percent of time on test and trace burner phone projectProcesses and verifies mobile device billing, purchase orders and invoicesGather appropriate mobile device procurement forms and documents, search for and copy documents from archived records and forward to requestorPerform project and non.project related tasks and activities to support team goals and objectivesManage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systemsMaintain inventory of mobile devices and prepare a list of supplies to be orderedPerform monthly mobile device invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contractsManage Service now mobile device ticket queuePerform monthly wireless audits to determine if we should select a more cost.effective plan, or need to update our mobile catalog, and communicate concerns to managersReconcile mobile device equipment to ensure billing not occurring on terminated/retiredemployee equipmentPerform project and non.project related tasks and activities to support team goals andobjectivesActively help and support others to achieve team goalsProvide mobile device support to contract tracersMust have skillsassociated with the following: 2 to 4 years proven experience in the Telecom field, including a broad knowledge of various telecom products, services, and technologyProven proficiency with numbers, experience in analyzing large amounts of data and an ability to consolidate and translate that data into business insightSolid expertise with carrier's portals including opening circuit tickets when issues ariseStrong analytical skills with advanced Excel expertise is necessary.Additional Information: No third party resumes will be acceptedDrug testing and/or other employment-related inquiries may be conductedCTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.Candidates must currently reside in USACandidates must be eligible to work in the U.S. without restrictionsCTG is an Equal Employment Opportunity employerCTG is an E-Verify CompanyAll interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)To be considered for thisopportunity, please apply directly through our website by clicking the linkbelow or email your Word version resume to (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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