Job Details

Telecoms Streetworks Agent, Midlands

Birmingham, United Kingdom
Telecoms Streetworks Agent, Midlands - Permanent

An exciting opportunity has arisen for an experienced Field & Streetworks Agent. We would love to hear from you if you have previous experience within a telecom's or utilities environment.

You'll be working in a part of telent that is dedicated to transforming the way support is delivered nationwide to Openreach and other external network providers. We aim to be the UK's leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services.

You'll receive formal training. - and on-the-job training where appropriate - to ensure you're up-skilled as technology develops along with E-learning schemes to help or refresh skills on-line

You'll be treated as an individual. We're not a vast corporation, which means every individual counts. With us, you'll be valued and supported, involved and empowered from day one.

Role Profile:

You will liaise with local authorities within the region and the production team to ensure Streetworks Compliance in all areas of Streetworks. The role requires direct interface with Highway Authorities, Client and Supply chain as a Technical Streetworks expert and will contribute to Company Policies and processes relating to Streetworks Compliance and Legislative matters. Consistently work to improve performance and safety within Streetworks and minimise risk whilst improving relationships.

Typical Deliverables:

Work with the OpenReach Streetworks team to ensure compliance and support delivery and performance in the region.
Compiling compliance reports, improvement plans with the wider Streetworks team and supply chain to enhance delivery and compliance.
HSE compliance reports to engage with supply chain, Highway Authorities and Client to improve performance through communication, support, training and coaching.
Monitor and support defect holding and clearance in the regions.
Work with the Quality team and Lead assessors to support prevention of defects.Business Operations Skills - Experience:

Workflow analysis and planning.
Process development and improvement.
Stakeholder management.
Understand Streetworks.

Business Operations Skills - Qualifications:

NRSWA Supervisor qualified (Units 10-16).
Expertise for NRSWA, TMA, and/or Chapter 8, Reinstatement, Site management.
Customer relationship management.
Sector knowledge of highways or utilities.

Excellent employee benefits:

telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:

33 days holiday, including public holidays, plus the option to buy or sell five days each year
A range of family friendly policies including childcare vouchers
An employee-funded car leasing scheme
Occupational health support
Telent Rewards SchemeWe reserve the right to close this vacancy once we have received sufficient applications.

telent is an equal opportunities employer and is committed to diversity and inclusion

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