Job Details

Telecommunications Operator III

Advertiser
South Carolina Job Board
Location
Columbia, South Carolina, United States
Rate
-
Job Responsibilities

MISSION: It is the mission of the South Carolina Department of Juvenile Justice (SCDJJ) to protect the public and reclaim juveniles through prevention, community services, education, and rehabilitative services in the least restrictive environment.

JOB DUTIES:

Perform highly responsible duties involving the operation and maintenance of a communications network.

Provides on call emergencies 24 hours a day 7 days a week. Serves as the Agency receptionist after hours, weekends, and holidays (sometimes during normal working hours if the Agency Receptionist is unavailable), welcomes and assist visitors as needed.

Dispatch public safety officers on transport and assistance calls as needed.

Monitor radio for distress calls from the Public Safety Officers' and Juvenile Correctional Officers' throughout the department and dispatch accordingly.

Notifies appropriate personnel of emergencies or other non-routine incidents in accordance with Agency guidelines. Maintains SLED/FBI NCIC certifications.

Must be certified within 6 months of employment with the agency. Must also maintain CPR/First Aid certification and complete other certifications per agency guidelines.

Ensure employee information forms are completed on all new employees and provide all new employees with ID cards during New Employee Orientation (NEO).

Provides temporary and/or replacement ID cards to current employees provided the proper identification is provided.

Conduct fingerprints on all employees and forward to SLED to conclude background checks.

Conducts "wanted person" checks on all juveniles entering and exiting the DJJ system.

Deactivates employee ID cards upon exiting the Agency.

Maintains logs and disseminates pictures to the BRRC Front Gate. Receives Event Reports via email of incidents, assign case numbers, and enter information into the ERMIS system.

Notify appropriate personnel of incidents via email/phone. Update notification list on a regular basis. Enter priority 2 events reports and weekend, holidays, and when ERMIS Coordinator is out of the office for three (3) or more consecutive days.

Maintains accurate log of all radio transmissions; handwritten police log of daily activities and statistical information for monthly reports, and enter information into the DJJ Blotter.

Conducts routine radio checks between the hours of 2200 to 0600 to ensure the safety of juveniles and staff. Maintain key control for various institutions.

Signs out Master Keys to Public Safety Officers' for emergency purposes and/or to secure an unsecured area.

Monitors the agency's radar weather system for sever weather and report to appropriate personnel to be disseminated.

Must be able to be on call if needed for coverage due to shortage of staff, call outs, and/or an emergency situation.

Due to the vital scope of the job. Dispatch must be covered 24/7. Remains accurate emergency data cards electronically on all employees.

Assist the OIG with monthly accountability reports providing daily and weekly stats to include statistical data based on the Dispatch center.

Additional duties as assigned by the Telecommunications Supervisor.

Minimum and Additional Requirements

Agency Requirements: A high school diploma or equivalent and entry level work experience with voice communications systems/central switchboard operations and working with the general public.

Preferred Qualifications

Requires considerable knowledge of the Federal Communication Commission rules and regulations as they pertain to the transmittal of information on a shortwave radio or teletype; ability to speak clearly and concisely; ability to train new hires.

Under general supervision of the Telecommunications Supervisor; annually scheduled performance reviews.

Acts as the Lead Worker on their shift worked. This position requires interaction and/or contact with juveniles that are housed at DJJ.

This position will require any other job duties as needed by the Telecommunications Supervisor and/or those within respective chain of command.

This position performs job duties relating to the custody, control, transportation, or recapture of juveniles within the jurisdiction of the department of juvenile justice, and the employee may have direct and indirect contact with juveniles within the jurisdiction of the department of juvenile justice. Training applicable to these duties will be provided.

The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes:

* Health, Dental, Vision,Long Term Disability, and Life Insurance for Employee, Spouse, and Children
* 15 days annual (vacation) leave per year
* 15 days sick leave per year
* 13 paid holidays
* State Retirement Plan and Deferred Compensation Programs

Additional Comments

Applications are incomplete if you fail to answer all supplemental questions, education and work history. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date.

You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation will be conducted that may include, butnot limited to, criminal records, driver's license and child abuse registry prior to an offer of employment. Additionally, a medical examination and drug testing may be required. Please provide an explanation for any gaps in employment.A resume maybe attached with your application, but not substituted for completing the work history section of the application.

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