Job Details

Telecommunications Engineer (Avaya experience required)

Annapolis Junction, Maryland, United States
Telecommunications Engineer (Avaya exp req.)

We are looking for Avaya core unified communications engineer responsible for design, implementation, configuration, troubleshooting, daily operation and upgrading of core Avaya Aura Products including: System Manager, Session Manager, Communications Manager, Media Server, Voice Gateways G450/G430/G650, Application Enablement (AES), CC Elite, SIP trunking, SIP endpoints.
**This is travel heavy position, supporting our client projects throughout the United States**

The ideal candidate will have the below experience:
  • Developing and implementing dial plans
  • Experience with dial plan migration in session manager and communications manager.
  • Proficient in the use of Provision to export, modify and import dial plans.
  • Ability to configure and Implement internal CA certificates
Minimum qualifications for this position:
  • Minimum 5 years UC Engineer experience, OR combination of a Bachelor's degree in telecommunications, computer science or related field PLUS at least 2 years UC Engineer experience.
  • Proven expertise with System Manager, Session Manager, Communication Manager.
  • 5+ years hands-on leadership of voice projects and teams related to Avaya Aura unified communications
  • Must possess Current Avaya Certifications or Credentials for Aura platforms
  • Ability to travel a minimum of 60% of the year

Work authorization:
  • United States (Required)
Required travel:
  • 60% (Required)
Work Location:
  • Multiple locations
  • Fully Remote
  • On the road
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Relocation assistance
  • Monday to Friday
  • Weekends required
  • Overtime
  • On call
Job Requirements:
  • Supporting voice network services, voice telecommunications systems, software, and vendor performance related to voice communications systems and voice network services
  • Implement and maintain the data and voice telecommunications systems
  • Implement new telecommunications voice systems and voice network services, and upgrades to existing systems and services
  • Develop, and implement telecommunications system translations
  • Monitor the operation of telecommunications voice and network systems
  • Generate telecommunications usage and network traffic reports
  • Taking ownership of telecommunications projects
  • Analyze network and voice performance
  • Monitor the operation of telecom network systems
  • Operate, troubleshoot and maintain voice and data telecommunications network circuits and equipment
  • Resolve issues with telecom and network equipment
  • Support telecommunications infrastructure and associated software
  • Reporting for voice and data network providers
  • Lead installations and upgrades of telecommunications systems
  • Create reporting of telecommunications services and systems to management
  • Develop, document, and maintain configuration standards and operating procedures for telecommunications voice systems and voice network
  • Generate monthly reporting on telecommunications activity
  • Maintaining and updating telecommunications and networking equipment
  • Implement sensitive voice, data, and network communications systems
  • Documenting all telecommunications systems such as toll free numbers

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