Job Details

Telecommunications Engineer

Lendmark Financial Services, LLC
Lawrenceville, Georgia, United States
Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 330 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, Pennsylvania, Alabama, Mississippi, Delaware, Arizona, California, Colorado, Idaho, Ohio, Texas and Washington.

We are an Equal Opportunity and eVerify participating employer

The Telecommunications Engineer will assist in developing the strategy for delivering all voice and data services to the business, including, but not limited to, branch operations, corporate and other information technology and/or business functions. The Telecommunications Engineer will work with other IT team members to ensure designs are compatible with the other functional architectural areas of systems, telecom and data.

  • Acts as a primary technical resource for all aspects of the telecom and data implementation of new solutions
  • Designs complex IT and telecommunication solutions to address business needs, while maintaining sight of the technical validity and supportability of the solution
  • Researches, evaluates and recommends new tools and technologies
  • Responsible for overseeing and managing service levels of vendors to deliver secure, reliable and available networks to field locations and corporate offices, totaling over 350 offices and 1500 end-users
  • Maintains network by troubleshooting and repairing outages, testing network back-up procedures and updating documentation
  • Provides cost and time analytics on installation, implementation and operation of new equipment for management team
  • Manages Company risk relative to position

  • Bachelor's Degree or equivalent education and/or related technical training
  • 3 - 5 years experience in:
    • Negotiating telecom and managed services contracts
    • Establishing appropriate service level agreements
    • Vendor and service level management
    • Telecommunication protocols
    • WAN networking (MPLS, Internet VPN, Broadband, LTE 4G)
    • Voice/data network design strategies
    • VoIP / SIP protocols
    • Cisco Meraki a plus
  • Effective verbal and written communication skills
  • Ability to work with minimum supervision
  • Strong troubleshooting skills
  • Prior work experience with telecom provider highly desirable
  • Hands on technical telecom experience
  • Experience in Consumer Finance industry
  • Primarily located in office environment with opportunity for some telecommuting
  • Travel by car and air may be required (10%)

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