Job Details

Systems/Network Engineer (Cisco VoIP/CUCM experience)

Patriot Talent Solutions
Knoxville, Tennessee, United States

Knoxville, TN | Systems/Network Engineer | Full time

We are actively recruiting a Systems/Network Engineer for our client in Knoxville, TN. This position is a direct hire. Due to client request, qualified candidates must be eligible to work in the United States without sponsorship.


  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  • Performing disaster recovery operations and data backups when required.
  • Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
  • Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
  • Replacing faulty network hardware components when required.
  • Maintaining, configuring, and monitoring virus protection software and email applications.
  • Monitoring network performance to determine if adjustments need to be made.
  • Conferring with network users about solving existing system problems.
  • Operating master consoles to monitor the performance of networks and computer systems.
  • Coordinating computer network access and use.
  • Designing, configuring and testing networking software, computer hardware, and operating system software.
  • Support implementation of new systems and applications including planning, executing network technical tasks, testing, issue resolution, assessment of system environment readiness, and go-live support.


  • Ability to implement, administer, and troubleshoot network system servers and devices
  • Knowledge of application transport and network infrastructure protocols.
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems.
  • Provides specific detailed information for hardware and software selection.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
  • Ability to work with all levels of staff within and outside of IT and outside the organization.
  • A self-starter able to work independently but comfortable working in a team environment.
  • Good analytical and problem-solving skills.
  • Network security
  • Microsoft Server 2012/2016
  • Microsoft Windows 10
  • Active Directory
  • HyperV
  • LAN and WAN
  • Cisco VOIP
  • Infrastructure devices firewall, routers, switches and etc.
  • OSI network layers
  • TCP/IP
  • Automation software such as Puppet or Chef
  • Scripting with Shell, Perl, Ruby, Python
  • Cloud Experience
  • Great communication skills


  • Bachelor's Degree in Information Technology or Computer Science related field
  • 3-6 years years of experience
- provided by Dice

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