Job Details

Sr. Telecommunications Engineer - Metaswitch

Stonebridge Technologies LLC
Jackson, Mississippi, United States
1. Actively engaged as an employee advocate and fully committed to supporting our strategic vision to be and become known as the BEST in our industry(s) through Integrity Putting our customer at the center of everything we do A relentless passion to be the best Being competitive, bold, innovative and adding value An ownership mentality, behavior and accountability An unyielding commitment to quality Respect for our internal and external customers Continuous improvement Being resourceful, productive and efficient Maximum dedication and effort with high energy, enthusiasm and urgency 2. Track and report KPIs and resolve all the issues caused the KPI degradation. 3. Troubleshoot call flow issues using Protocol Analyzers. 4. Able to fix all the CFSUMGSBC related ALARMS maintain a clean Switch 5. Able to perform DailyWeeklyMonthlyYearly routines in the CFSUMGSBC. 6. Engineer translations on Carrier Voice CFS switches. 7. Insure Switch deployment is operational in acceptable parameters. 8. Engineer new network elements and solutions. 9. Develop engineering and installation packages. 10. Tier 3 trouble resolution support for voice issues. 11. Manage switch installations and upgrades. 12. Insure System License capacity is managed and maintained. 13. Keep various internal departments informed of changes. 14. Coordinate hardware and software upgrades with switch vendors and Change Control. 15. Responsible for operations engineering of Class 4 voice switching platform. 16. Perform additional duties as assigned.

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