Job Details

Solution Architect

MBR Partners Limited
Advertiser
MBR Partners Limited
Location
London
Rate
-


Provide technical leadership for all aspects of design, delivery, & production support for strategic accounts (e.g. customers, internal engineering, delivery teams, internal support)

Identify, communicate, and lead resolution of issues that impact the delivery or ongoing health of a customer’s solution

Collaborate across internal organizations to improve customer delivery methodology and react proactively to industry trends and opportunities



ROLE RESPONSIBILITIES:

Takes responsibility for design and delivery accuracy, stability, & performance of Sigma’s Solutions

Actively develops and manages relationships across multiple organizational tiers and disciplines with strategic customers

Lead and participate in design, triage, and/or testing sessions with program stakeholders (e.g. customer, Sigma, 3rd parties)

Produces, reviews, finalizes, and approves technical documents to ensure delivery accuracy and success

Works with customer and delivery team to drive resolution of issues arising from changes to scope, requirements, design, etc.

Provides knowledge and thought leadership across multiple domains, including:

Understanding the technologies involved in a delivery, how they relate to Sigma’s Solutions, and addressing issues before they impact a program

Transferring this domain and product knowledge both internally and externally

Representing Sigma’s perspective & interests to industry groups and standards bodies as required

Works with Product Management, Marketing and Sales to :

Understand industry trends

Provide the point of contact with third party vendors where interfaces need to be built to these systems

Assist in the preparation of RFI/RFP responses

Perform technical and functional presentations to prospective customers

Define and prioritize the features and functionality of each release

Works with Professional Services and the Solution organization to :

Establish & maintain knowledge transfer, training, and adaptation of functionality in customer implementations

Review, update, and approve implementation design documents

provide industry and domain consulting services to customers in all areas of telecom

Works with Documentation to ensure accurate representation of design and capability within technical publications

SKILLS

Decision making

Customer management

Domain knowledge

Deep knowledge of the fixed and wireless telecom industry, technology and service environment

Knowledge and demonstrated experience with carrier-grade fulfillment and activation processes for devices and networks for both voice and data

Knowledge and demonstrated experience with VoIP, IMS and Service Delivery Platforms

Knowledge of mediation and call detail record management, including usage mediation processes is an asset

Demonstrated experience with OSS and provisioning systems

Experience in use case and technical specification creation

Solid understanding of Service Oriented Architecture principles and

Proven ability to achieve challenging goals and objectives.

Strong knowledge of programming languages, service oriented architectures, web services, RDBMS, workflow languages, technical standards

Fluency with Telemanagement Forum standards and practices

Proficient in UNIX/Linux environments

EDUCATION & EXPERIENCE:

Extensive experience in a high growth, telecommunications, cable, and/or high tech software environment

Experience of BSS/OSS solutions specializing in Catalog, Configure Price Quote, Order Management and Provisioning.

Understanding of BSS/OSS needs of clients for Cable, Wireless and Telco operators,

Experience of integrating with products from major vendors like Amdocs, Lucent Alcatel, Huawei, Ericssons, Netcracker etc

Proven experience working with external clients in a technical consulting role, driving requirements and workshops using a Use Case oriented approach

Experience working with agile methods of project delivery, either in an agile environment or as part of an agile team

Able to work with UML and other design languages

Familiarity with general TM Forum Frameworx concepts

Understand the typical retail product lifecycle management process

Possess a strong working knowledge of a number of technology standards including:

XSD, XML, XSLT, XPATH

WSDL

EDI

SQL

Web Services

JMS

SOA

Application development (e.g., C#, C++, JavaScript, EJB, XML, XSD, XSLT)

RDBMS (e.g., MS-SQL Server, Oracle)

Good working knowledge of integration and EAI

Working knowledge of integration techniques and impact of data model design on integration and performance

Ability to lead requirements and design workshops

Ability to operate in fast moving team environment delivering to tight schedules in a demanding technical environment

Ability to understand customer business requirements and relate them to Sigma technologies

Experience with and knowledge of:

Complex Communications, Media & High Tech deployment and operating environments

Strong experience of data modeling and data mapping between applications

Pro-active self-starter who can take the initiative and operate independently, and is flexible in their approach and able to tolerate change and ambiguity

Excellent interpersonal skills and ability to influence external clients to achieve successful results and communicate technical ideas

Outstanding problem-solving skills and willing to get involved in the detail and be hands-on (be it in design or in technical configuration activities)

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