Job Details

Senior Systems Analyst - Network/VoIP (SB-251-21E) Whittier

Sanitation Districts of Los Angeles County
Whittier, California, United States


Under the direction of a Supervising Systems Analyst or higher classification, the incumbent evaluates network requirements and establishes network protocols and operating standards; performs network and telecommunications systems analysis and design; installs, configures, and maintains complex network systems including network operating, telecommunications, and security systems; troubleshoots and resolves network and security related issues; provides technical assistance and guidance to Information Technology staff and user groups; coordinates systems integration with other analysts, , users, and vendors; produces and maintains systems documentations; researches current and upcoming network and telecommunications technologies and provides technical recommendations for system replacement; consults with vendors to resolve telecommunications and network problems; and performs other related duties as required. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license; -AND- A bachelor's degree in computer science or a closely related field from an accredited college or university; -AND- One year of experience with the Sanitation Districts of Los Angeles County performing the duties of a Systems Analyst II; -OR- Four years analyzing and designing data processing systems. A master's degree in computer science or closely related field may be substituted for one year of the required experience.
DESIRABLE QUALIFICATIONS: Experience with: In-depth & demonstrable knowledge of LAN/WAN/VoIP communications, network hardware including Cisco routers, Ethernet switches, access points, voice gateways, and firewalls. In-depth knowledge of various protocols & technologies such as Metro Ethernet, MPLS WAN transport, OTV, LACP, EIGRP, BGP, and SIP, QoS, MCQ, CBWFQ, LLQ, Dot1Q, routing metrics, offset lists, ACLs, SSL, VPN and PoE; Experience with IP Voice technologies including the following: Cisco "CUCM"-Call Manger, Unity Connection, "UCCX" - Contact Center, Unified CCX Editor, Jabber, and "CUIC" Cisco Intelligence Center; Having a working knowledge of security solutions such as Cisco ASA/FirePower Threat Defense, Cisco ISE, and Palo Alto firewalls; Experience with enterprise cabling solutions including: structured cabling for entrance facilities, equipment rooms, backbone cabling, horizontal cabling, telecommunication rooms and work area components. Proficient in systems analysis and problem determination; Possessing effective oral and written communication skills. Possession of: CCNA Collaboration or CCNP Collaboration, CCNA Security or CCNP Security certifications. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of: Principles, characteristics and capabilities of computers, network and telecommunications systems and their peripheral equipment; principles and techniques of computer network systems planning; network operating systems and protocols; information technology standards and procedures; principles of all phases of system development and implementation; interfacing of hardware and software; troubleshooting techniques; security policies; project management. The ability to: Analyze the networking and communications needs of departments and recommend solutions; analyze, design, and document systems; provide instructions and mentor others; supply technical support for developers and users; communicate effectively, both orally and in writing, to facilitate coordination of projects and interaction between vendors, customers, and staff. ADDITIONAL INFORMATION Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience and/or coursework.
  • Candidates considered to have the best qualifications will be invited to the interview.
  • The selection process will consist of an interview weighted at 100%.
  • Candidates must receive a qualifying score on each selection component to move forward in the selection process.

  • This posting will remain open until vacancy is filled and is subject to closure without notice.

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