Job Details

Senior System and Infrastructure Engineer

NICE Systems
Minneapolis, Minnesota, United States
At Nexidia, we develop and deliver highly flexible products that satisfy a broad range of customer needs. The person in this position will define and analyze systems composed of our products. They will also participate in the definition of new product features.This will involve deep knowledge ofthe system features from the customer perspective , translating customer requirements to a technical specificationNICE/Nexidia product featuresthe configuration and interconnection of products to form a system, including hardware and softwarethe underlying technology of servers , networking, and security You willanalyze requirements, identify open issues, assess risk, estimate timelinesdesign new systems to meet customer requirementsdetermine how to add new products and features to existing systemsanalyze issues and answer questions about existing systemsanalyze and document how a design worksassist less senior members with system design and analysiscollaborate with other groups in reviewing a system's designhelp define new product requirements based on customer or internal needsinterface with various R Groups, Customer Support, and external vendorsreadily adapt to changing customer requirements and prioritieswork directly with the customer and business partnersQualificationsRequired 5+ years of relevant professional experienceAdvanced SQL skills, MS SQL ServerThorough knowledge of data networkingWindows Server maintenance/analysisNice To Have Experience in designing/analyzing real-time systemsExperience in designing Call/Contact Center equipmentIn-depth low-level experience in processing mediaaudiovideochatJava / C# programming experience

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