Our client is a 500-1000 person super high growth SAAS vendor who's ML technology helps optimize the customer experience of applications (SAAS applications or mobile app) or spots bottlenecks and helps with realtime training. The company is rapidly growing and counts the likes of Linkedin, Adobe, Logmein, BT and Microsoft as customers and its partners include Accenture, Deloitte, PwC, and Hitachi.
The client is looking for Sr. Solution Consultant to be responsible for providing subject-matter expertise on our clients' solution and who will drive technical relationships with all stakeholders and support sales opportunities. The person must be able to work in an entrepreneurial environment and they must be used to being self-motivated. The role is to be based in the London office (they have 10 people there at the moment but are looking to scale quickly).
Our client is an industry leader in Digital Adoption and provides the world’s first Digital Adoption Platform, designed to help enterprises guide and engage end-users through various websites and applications. Proof of our impact is seen in the growing number of Fortune 500 companies and global partners using our clients higher engagement and adoption of their digital assets across an expanding list of regions, industries and verticals.
The ideal candidate will possess excellent communication skills and be able to translate business requirements that impact revenue cost & risk to the organization.
Provide advice and technical guidance to the Sales teams and key business partners.
Create and deliver innovative solution demonstrations for prospects, customers, and partners, on-site and remotely.
Install, configure and troubleshoot solutions and conduct Demos / Workshops /Custom Proof of Concept (POCs)
Whiteboard business concepts and technical architectures.
Demonstrate the Solution in terms of both business value and technical aspects.
Contribute field knowledge and feedback aimed at directing future product requirements and enhancements, as our technologies are constantly updated.
Collaborate closely with your internal network and the customer to obtain a deep understanding of the customer & technology needs or offerings, and architect a solution to meet them.
Understand and act as a valued resource early and often within the customer & decision-making process.
Deliver value pitches to business users at the C-Level as well as leading deep-dive technical discussions with IT.
Provide excellent technical specification and requirement documentation to support the proposed solution.
Present business and technical messaging.
Work in a team, share knowledge as well as work independently.
Travel may be required.
Desired Skills and Experience:
The candidate should have strong practical experience and excellent achievements from the world of SaaS solutions, as a Sales Engineer or Solution Architect, working with Enterprise software products or services.
Service Management and/or Integration experience is strongly preferred.
Demonstrated ability in assessing customer requirements, identify business problems and demonstrate proposed solutions.
Both Direct / Digital Sales activity experience will be seen as a benefit.
Bachelor Degree or global equivalent experience in an IT, business or sales related field is preferred.
Excellent verbal and written communication skills, with the ability to communicate ideas- both technical and non-technical via various mediums.
Ability to self-learn new technologies quickly and be comfortable talking about new technologies and events.
Intelligent, motivated and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
Adaptable to change in a fast-moving environment
Fluency in English is a must.
Preferred Technical Knowledge:
HTML, CSS, jQuery