Why you should join:
Join us in building the best conversational AI ecommerce SaaS platform to revolutionize how retailers and brands engage with shoppers for post-purchase activities and more. Linc is looking for senior software developers who are passionate about building world class software by applying ML techniques from natural language understanding, dialog system, recommendation system, knowledge extraction to deep learning. We offer a fun, dynamic and result-driven environment. If scale and complexity in a high growth startup excite you, Linc is the right place to be.
Linc's Conversational AI platform delivers automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging and voice connected platforms such as Alexa. From brand awareness, to consultative buying assistance to buying assistance, post-purchase and retention, Linc's platform provides over 85% out of the box automation for all customers' most commonly asked questions and services. The end result is higher shopper retention rates and a higher lifetime value with those clients.
As a fast growing startup, Linc has delighted tens of millions of shoppers, and its customer list includes world-class brands like Levi's, Carter's, PacSun, Venus, Kimberly-Clark, LampsPlus. Learn more at letslinc.com.
Build and maintain Linc's SaaS application platform at the highest level of quality, service and availability
Design, implement and maintain functionality and enhancements of AI Agent Applications on Linc platform. Measure everything, optimize for best user experience and business value
Play a leading role in all phases of software development from planning, designing, implementation, testing, deployment, to day-to-day operation
Collaborate across entire product team to contribute to the analysis of functional requirements and overall system architecture
Document and communicate designs and interfaces for use by customer success team and customers
5+ years of working experience in designing and developing large scale web applications
Experience in building high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications with Amazon AWS, GCP or Azure
Demonstrated ability to master at least two of the programming languages: Python, Go, Java or C++
Strong knowledge in software architecture, data structures, modern design patterns, microservice and internet protocols
Experience in designing and implementing public API
Proficient in relational databases and SQL (MySQL, PostgreSQL, AWS RDS)
Self-starter - ability to drive projects forward with limited oversight
Excellent communication and problem solving skills
Bachelor or graduate degree in Computer Science or related technical fields
Familiarity with Kubernetes, ElasticSearch, Docker, Kafka, MongoDB and Neo4j
Experience in machine learning, NLU/NLP and chatbot
Experience in ecommerce industry