Job Details

Senior Project Manager

MBR Partners Limited
Advertiser
MBR Partners Limited
Location
London
Rate
70000 to 80000

Can you make things happen? Can you implement major projects that will affect just about every aspect of a company’s operations?

If you can, then this role is for you.

Due to ongoing expansion our client needs experienced professionals to project manage the delivery of their world-class CRM, Charging, Billing, Mediation, Provisioning and Interconnect solutions and liaise with customers, system implementers, business managers and their development teams.

Role will include:

Ensure the successful delivery of fixed priced end to end projects and implementations to time, specification and budget and ensure that they are of the highest quality.
Responsible for managing all aspects of delivery, including managing scope, budget and plan strictly against contract.
Ensure that projects are managed in accordance with the Project Delivery Methodology.
Highly hands-on role, requiring Project Manager to manage projects and teams including business analysts, application configuration, product testing, software delivery, system installation and change management.
Negotiate, manage and resolve technical scope items with customers.
Overall commercial responsibility for the project.
Identify and win potential incremental business with the client. Drive customer satisfaction quality levels and ensure best practice is achieved.
Manage disputes with the client and internal teams/people and achieve win-win outcomes.
Manage a successful transition from delivery into support and be responsible for system stability for the first 3 months after go-live.
Inspire, coach and motivate all members of the project team.
Build senior level client relationships across the client organisation.
Lead business improvements initiatives within the services division to ensure customer retention.
Projects are world wide and require a high level of UK and international travel
Each applicant should be educated to degree level (or equivalent).

Minimum technical skills required:

Experience of delivering CRM and Billing Solutions while working for vendors/ systems integration.
Proven record of delivering fixed priced projects on time, budget and quality.
Proven record of managing serious disputes and achieving positive outcomes.
Proven record of achieving incremental sales and achieving high levels of customer satisfaction.
Familiarity with project planning and tracking tools such as MS Project
Working knowledge of the Software Development life cycle using waterfall or agile methodologies.
At least 5 years full time project management.
Desirable skills:

Technical background to include
Business Analysis
Testing
Line Management
Essential skills:

Excellent communication skills
Dispute Management & strong commercial awareness
Problem solving skills
Team motivation
Organisation skills and flexibility
The ability to produce clear and concise project documentation

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