Senior ICT Engineer (Infrastructure)Senior ICT Engineer/Infrastructure/LAN/WAN/Networks/Helpdesk/Permanent/TelfordMy client, a well known market leading business within their sector are looking for a driven and experienced Senior ICT Engineer (Infrastructure) to join the ICT team at the Telford offices.The Senior ICT Engineer (Infrastructure) will provide maintenance and development of the LANs and WAN infrastructure. You will also ensure that ICT services are delivered via a secure, reliable and efficient ICT infrastructure and will manage the ICT Helpdesk function, ensuring that user requests are resolved to agreed service levels.Key Responsibilities:*Ownership of divisional LAN and WAN infrastructure.*Maintenance of WAN Firewalls.*Support, configuration and control of Remote Access to Divisional ICT services.*All aspects of support of the Divisional suite of Servers and any supported remote sites.*All aspects of support of the Hyper-V virtual server environment and Storage Area Network.*Administration of all security aspects of the Divisional ICT environment, including Threat Management.*Maintenance of the Citrix environment and all aspects of its use within the Divisional ICT environment.*Microsoft Exchange messaging environment*Liaison with any third-party contractors/consultancies for any infrastructure related tasks.*Project management of infrastructure-based projects.*Ownership of the ICT Helpdesk function.*Ensuring that user requests are resolved to agreed service levels.*Provide root cause analysis of Helpdesk requests and identify opportunities to reduce the volume of Helpdesk requests.Key Technical Skills required:*Core networking - WAN, LAN, VLAN, WIFI, Firewalls, VPN, Voice (GoToMeeting/Teams).*Citrix XenApp 6.0 support and administration*Microsoft Terminal Services support and administration*Microsoft 2008R2/2012/2019 Server support and administration*Hyper-V, System Centre Essentials and Virtual Machine Manager*Dell EqualLogic SAN, iSCSI, Kaspersky Endpoint Security, SonicWall Firewalls, Cisco.*Microsoft Active Directory support and administration*Microsoft Exchange 2013+ design, configuration and administration.*MS Office Professional 2019*Cloud technologies - Azure, AWS, O365*Backup technologies - including replication/virtual standby/disaster recovery *On-premise telephony systems (Avaya)This is a great opportunity to join a very successful and well established business during an exciting period of transformation. The salary on offer is £33,000 - £36,000 plus on-call and a comprehensive company benefits package. Please apply ASAP to be considered.Senior ICT Engineer/Infrastructure/LAN/WAN/Networks/Helpdesk/Permanent/TelfordSpring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information
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