Job Details

Sales Coordinator- Munich

MBR Partners Limited
MBR Partners Limited
Munich, Germany
Sales Coordinator- Munich

Job Description
To serve as an important connection between the sales and product development teams, finance, production, quality control and customer support. 

Carries out 2 main responsibilities as described in the following:
1.Order Management and Order Fulfillment:
Order fulfillment cycle:
Quote entry
Order entry and scheduling
Order control: pricing integrity, financial issues, etc.
RMAs and demo management
Pay Or Return’s management
Implements company’s policies and procedures. Functions as the “gate keeper” of the company to make sure the orders and Sales directors’ requests meets the company’s policies and in charge to stop them if needed.
Follow up on collection from customers
Execution and delivery of products to customers

2. Sales Operation:
Follow up on license renewal date and be in charge of renewing them on time.
Be the Sales director “right hand” for all his needs.
Point-of-contact for customers regarding any operational/logistics issues
Build and issue reports from the system to support the sales director needs.    

At least two years’ sales coordinator/sales operation experience in a global high-tech company.
Experience in both order management, international shipping and vast interface with sales directors and customers
Academic degree Fluent English; both written and verbal (mother tongue is an advantage)
Additional languages – an advantage
Systems knowledge: ERP and CRM Advanced excel knowledge – an advantage
Service oriented Strong willing and ready to face complex situations
Team player    

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