Job Details

Remote Infrastructure Project Manager

Insight Global
King Of Prussia, Pennsylvania, United States
A client in King of Prussia, Pa is seeking an Infrastructure Project Manager to join the team. This individual will be floating from project to project as needed. Under limited supervision, this resource manages and coordinates integrated IT project plans, including implementation schedules and resource estimates, for IT Projects. They will oversee telecom business process outsourcing with external vendors and consultants. The Project Manager will define workflows for telecom business process outsourcing in support of IT service desk management and resolve escalated telecom issues as needed. They will participate in the establishment, organization, and implementation of short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness and effects changes required for improvement. They will represent the project to various user organizations as well as to various external entities. This individual must be skilled in the use of personal computers and related software applications. Strong written and verbal communication skills are a must. Minimum Requirements10+ years of demonstrated IT Project/Program Management Experience Experience in Information Technology / Telecommunications (Voice / Data) Preferably Cisco VOIP/Avaya program and project management. Prior experience working with third party business process outsourcing and Telecom Expense Management Experience managing application development and infrastructure projects PMI and Six Sigma Certification

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