Job Details

Radio Network Planning - Support Engineer

MBR Partners
Advertiser
MBR Partners
Location
Toulouse
Rate
-

Our client is a leading player in Mobile Network Planning software across 3G, 4G and 5G. Our client is Headquartered in Toulouse and, due to a new product launch, they are looking to ramp up their headcount.


We are looking for candidates who have a strong wireless telecommunications background (MSc), having experience with radio planning software (Forsk's Atoll, Teoco Asset or Infovista's Planet solution for example).
The role could be from graduate level (as long as you have some real-world experience using RF planning tools or to 5 years experience.
Fluent French and English are required for this position, as well as excellent customer service skills.
The role will be based on site at our clients offices in Toulouse (around 80-90 people).
Candidates should be IT proficient.





As a member of their technical support team, you will:


Answer technical questions submitted by customers through their portal
Analyse problem reports submitted by our customers, together with our testing and R&D teams
Collaborate with our sales and R&D teams to understand customer requirements and ensure customer needs are met
Provide support to our distributors and partners
Stay up-to-date on new versions and modules, as well on wireless technologies (e.g. 5G)


Employment Type: Full-time





The salary will vary depending on the candidate's experience level. Our client has a profit-sharing scheme.





The client offers an excellent career path to grow internally.

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