Our client is one of the world's largest vendors of Telecommunications software and services covering OSS / BSS, NFV, and Cloud transformation. In Italy they work with most of the major Telecoms service providers.
They are currently looking for a Programme Manager to manage the delivery of BSS solutions to one of their key clients. The client is based in Milan but they are happy for someone to be based from home in Rome (assuming they are happy to come to Milan regularly). The client is establishing a Center of Excellence in Italy that will service other group service providers in Europe and this role will play a key part of that.
The role:Responsible and accountable for establishing a Center Of Excellence for the entire customer group in Europe
- You will have overall accountability and responsibility for Billing Domain Program Management for our customer which is a Telecommunication provider in Italy: Scope,Timeline, Cost, Quality, Change Requests and Governance
- You will be responsible to communicate technically and commercially on the status of the projects and Operation and KPIs
- You will act as the point of contact for the Projects and Operations (on behalf of internal functions) to the Customer, including IT managers and up to IT and Business executives- You will be supporting new pre-sales, handle services parts of contracts, and third-party management- You will manage the overall Billing program scope and maintain its continuous alignment with strategic business objectives; set the program plan and make recommendations to modify the plan when necessary. Set priorities, ensure optimization, and resolve conflicts to enhance effectiveness toward the business result or strategic intent - You will define projects. Assign project managers to initiate and manage the performance of component projects. Integrate and oversee multiple related projects - You will ensure alignment of all projects under your supervision with standards and program management methodology, including compliance with relevant regulations- You will ensure an effective and engaged program team, usually without direct authority, by providing ongoing guidance and mentorship- You will build credible relationships and maintain communication with stakeholders at various levels, both internal and external- You will need to be able to understand and oversee the customer blueprint architecture, our solution, our various components, and how it addresses the customer needs and accordingly engage the technical experts.
Profile Requirements- Several years experience in project management domain, including in Billing domain, preferably Kenan product but this is not essential- Strong program delivery experience and technical background- Experience in the Telco domain, with main focus on BSS (Billing)- Strong functional and technical background (e.g. Architectural, analysis view)- B.A/B.Sc. degree, global equivalent, or higher.
Please ignore the salary mentioned in the job board - salaries are purely down to the experience and value someone brings to the business. The role does not include a car allowance but does have a 15% bonus attached.