Job Details

Professional Services Engineer

MBR Partners
MBR Partners

Our client is an industry leader in network security and visibility. A global growing company in cyber-security with a strong Tier1 customer base. They are looking for a Professional Services engineer who will have a crucial role in the success of the company. Reporting to the Regional Delivery Manager they will work closely with my clients' customers, peers, Product Management, Pre-sales, solution architecture and R&D.

The successful candidate will be responsible for:-

Responsible for deploying my clients' products at their customers
Responsible for execution of proof of concepts, trials and demos
Deliver on-site technical training to partners and customers
Perform installations and upgrades, as well as Interoperability Testing (IoT)
Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
Stage systems offered to customers in the lab to verify the required functionality
Serve as a technical leader in front of customers and partners

The successful candidate will need to have:-

At least a Bachelor degree in computer science or equivalent area of engineering study
3+ years as a Professional Services Engineer in telecommunications or network security companies
Expert administration and strong hands-on experience in Linux
Experience in configuration and troubleshooting of Routers and Switches
Experience in virtualization platforms (e.g. VMware, KVM and Openstack)
Possess solid technical telecommunications skills and in TCP/IP
Hands-on experience working with Servers from HP, Lenovo or Dell
Strong technical troubleshooting capabilities
Ability to work none regular hours
Should be able to travel up to 40% of the time

Bonus to have:-

CCNA certified
GSM, LTE and 3GPP cellular networks knowledge
Experience providing service to CSPs (Communications Service Providers)
Linux Bash and other scripting tools (e.g. Perl)
Experience in network design
Familiarity with SQL and DBMS (Sybase, Oracle, MS SQL)
Familiarity with storage solutions (NetApp, EMC) and technologies (SAN, NAS)
Understanding of network authentication protocols (Diameter, Radius, Tacacs, etc.)
Experiences in network security including firewalls, VPNs, IPS/IDS and DPI
Experience in network management tools (e.g. HP OpenView, Cacti)
Knowledge in NFV – A meaningful advantage

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