Job Details

Product Manager - CPQ

MBR Partners
Advertiser
MBR Partners
Location
London
Rate
-

Our client is a 1000+ person vendor of CRM / Configure Price Quote solutions (along with other BSS / Digital Catalog / Work Order Management).





We are seeking a Product Manager who is able to take overall ownership of their Configure, Price, Quote (CPQ) product, effectively planning and maintaining the product lifecycle from concept through to delivery.





You must be able to ensure the product strategy and vision are being maintained and that the roadmap delivers value to both customers and the business.





DUTIES AND RESPONSIBILITIES:


My client's Products organization consists of dynamic, experienced and highly motivated product professionals focused on delivering cutting edge and innovative product solutions for the Communications, Media and High Tech industries.





The Product Manager will play a pivotal role within the Products team shaping and evolving the product portfolio.


The Product Manager is responsible for:





Market Strategy / Analysis


- Work with the VP of Product Management to help define the product strategy and vision


- Work with the Product Marketing team to define and execute the product marketing strategy


- Attend, participate and present at customer / industry / user conferences (e.g., TM Forum)


- Participate in industry groups and conferences to drive the company view of the market, working on detailed focus groups, action teams, committees


- Produce product collateral, blogs, white papers, webinars and meet with analysts


- Conduct market research and produce competitor analyses





Sales / Customer Support


- Communicate product roadmaps internally and externally, where appropriate


- Work with sales team to support proposal creation (RFX, SOWs, Customer Solutions)


- Discuss and analyze customer requirements, attending customer meetings and owning the management of requirements back into the roadmap





Product Roadmap & Requirements Capturing


- Plan and prioritize strategic product capabilities


- Scope features and requirements into appropriate product releases, while cognizant of customer


and company demands / timeframes


- Maintain the longer term high level roadmap (12-36 months)


- Implement, manage Risk, Issues, Change Logs, escalating to the VP of Product Management any deviation to scope, time or budget as appropriate





Release Management


- Actively manage the lifecycle of the product to ensure the roadmap and releases are being delivered


on time, to budget and to an agreed quality standard


- Manage the product program:


- Create and maintain release project plans, working with the Product Owner to understand the sprint schedules


- Track and report overall status


- Communicate product roadmap and release schedules to the VP of Product Management and the Product Steering Committee





Product Packaging


- Responsible for the overall packing of the product, including


- Documentation


- Release Communications


- Licensing / version management





Products / Engineering Support


- Participate in and drive design sessions with strategic customers


- Facilitate effective knowledge transfer, training and adoption of product capabilities by delivery and sales teams


- Evangelize and inspire colleagues and users of the product to ensure successful adoption





Team Management


- Line manage product related resources including, Product Owner(s), Business Analyst(s) and Technical Author(s)





EDUCATION AND EXPERIENCE:


- 10+ years’ experience, including 3+ years focusing on product development within the


Communications, Media and High Tech industries


- Detailed knowledge of BSS/OSS solutions with focus on the following:


Configure Price Quote (CPQ) and Order Capture


MS Dynamics (Sales, Service, Commerce)


Salesforce (Sales Cloud, Service Cloud)


Desirable knowledge and experience within the following:


- Enterprise Product Catalog


- Order Management & Provisioning


Experience using different software delivery models including Agile, Scrum, iterative, and others


Excellent problem-solving skills


Proven ability to achieve challenging goals and objectives


Ability to travel domestically and internationally


Strong communication skills - verbal, written and listening


Proven collaborator, leader and diplomat


Fair and objective in decision making


Fluent English


Desirable knowledge of the TM Forum and related Frameworx (eTom, SID, TAM, Open Digital)


University degree

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