Job Details

Practice Manager - Cloud Infrastructure Architects

San Francisco, California, United States

Do you have IT infrastructure experience in Fortune 100 enterprise customers? Have you hired and led teams of consultants to assist Fortune 100 enterprise customers to manage and implement IT related projects?
Can you lead the worlds top 20 technology driven customers through a variety of projects involving IT strategy, distributed architecture implementation, hybrid cloud operations at true Internet scale (millions of user/Petabytes of data)? Can you build and lead world class teams that drive breakthrough business results using cutting edge technologies?

At AWS, we are looking for a Delivery Practice Manager, with a successful record of leading the most complex and challenging customers through a variety of transformative projects involving IT Strategy, distributed architecture, hybrid cloud operations, to lead our AWS Professional Services Cloud Infrastructure Architecture business for Strategic Accounts.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts.
Deliver Consulting engagements - enable a team that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them.
Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), etc.
Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills
Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps


BA/BS degree or equivalent experience;
Highly technical and analytical, possessing 20 or more years of progressive technology implementation experience
Ability to travel to client locations when needed. Up to 70%.
Outstanding customer relationship management, sales, delivery experience and collaboration skills
Demonstrated ability to think strategically about business, product, and technical challenges
Consulting practice leadership as manager of managers; team size >20 and P&L responsibility
Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges
Enterprise architecture successes including virtualization technologies & distributed architecture
Familiarity with archive, disaster recovery and business continuity in global operations
Familiarity with compliance & security standards across the enterprise IT landscape


Meets/exceeds Amazon's leadership principles requirements for this role
Meets/exceeds Amazon's functional/technical depth and complexity for this role
Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure
Vertical industry sales and delivery experience of contemporary services and solutions
Experience with design of modern, scalable delivery models for technology consulting services
Business development experience including complex agreements w/integrators and ISVs
International sales and delivery experience with global F100 enterprise customers and partners
Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.

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