Job Details

Onsite Infrastructure Support Engineer (3 months)

Cloud Decisions
South East, United Kingdom

On-site Infrastructure Engineer

Stevenage (3 month contract)

200 a day

This is a brand new opportunity to work on client site for an IT Managed Services Provider (MSP) at their new customer in Stevenage. An experienced engineer you will have a mix of skills and be able to start immediately. Appluicants will need to have a curent DBS or be able to pass one quickly.

The Role

As an Infrastructure Engineer, you will be part of a Managed Services Team onsite dealing with any P1 incidences, acting as an escalation point and the monitoring of client's infrastructure ecosystems. Within this team you'll be collaborating with like-minded Engineers, to question, work together and find solutions for complex and challenging situations that need to be resolved. This role will be predominantly based at the customer site in Stevenage and will work a 2 part day depending on of 06:30 - 15:00 and 15:00 - 23:00 Monday - Friday. Weekend work maybe required in the future.

Technology Skill Set

  • Office 365
  • Microsoft Azure
  • Windows 10
  • Server
  • SCCM
  • Intune / Autopilot
  • CISCO - Switches / Routers / Firewalls

Main Duties and Responsibilities

Provide onsite and remote technical infrastructure support service

Resolve issues in a competent manner, whilst communicating professionally with the customer and members of the Service Desk, Infrastructure and Professional Services teams

To prioritise, progress and resolve technical queries and requests

To be responsible for completing specific technical projects as designated by the Service Management Team e.g. projects, deployments, installs, moves, adds and changes

Essential Experience

Working knowledge of IT infrastructure support working across a range of up to data technologies including: Win Server Office 365, Exchange, Win 10, Active Directory, SCCM/WSUS/Datto RMM, Sophos, Mimecast and Cisco Umbrella.

Desirable Experience

Understanding of Networking CISCO routing/switching/f.walls

An understanding of how to carry out patching in a server room/office

Previous experience working with BIO tech or pharmaceutical labs an advantage but not essential.

Interested, or know someone who would be ideal for the role? Get in contact with Jamie on to talk about this opportunity...... click apply for full job details

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