Job Details

Mobile Product Manager

Santa Barbara, California, United States
What We're Looking For
We're looking for an experienced Mobile Product Manager to join the Product Team at ClearPathGPS. This position will work closely with customers, the Engineering Team, and various business teams. Applicant will have a Mobile First attitude who can apply that perspective to the Products we build. The ideal candidate will be detail and process oriented, and a skilled listener.

About The Opportunity:
Department: Product
Reports to: Sr. Director of Product

The Mobile Product Manager will be responsible for products throughout their lifecycle: ideation to ongoing use or deprecation. At ClearPathGPS this includes involvement in market research and customer validation, and ownership of design and development, release management and any end of life needs a product may have. The role requires deep product knowledge, ability to manage projects, and great communication skills.

Responsibilities include:
Product Management
  • Work with Director of Product and Customer Success team to perform customer validation for all major products
  • Use outputs from market research and customer validation to write initial spec docs
  • Shepherd the Product through the design (User Experience) and Engineering steps
  • Provide UX with specs to build, work with them as the design changes
  • Work with business teams on early requirements
  • Lead early engineering discussions to understand back end needs
  • Get final sign off on product from Stakeholders, UX, and Engineering
  • Write User Stories and Acceptance Criteria
  • Shift to a Project Management role for Beta and Release programs
  • Work with Customer Success and customers for Beta programs
  • Work with Marketing, Sales, Customer Success, Technical Support and Engineering for release programs
  • Use Product data to drive future decisions for product
  • Maintain products after they have been released (bug triage and improvements)
  • Run deprecation programs for products at end of life
Team responsibilities
  • Maintain product usage data, be ready to assist other departments when they need that data
  • Maintain product and functional specs in collaboration with the Engineering Team
  • Own several SOPs, review on a quarterly basis, update, add any necessary new SOPs
  • Attend bi-weekly scrum sprint review/retro/planning meetings
  • Provide UX with clear specifications, work closely with designers and ensure a predictable work pattern
Applicant experience:
  • Thorough understanding of both Android and iOS platforms
  • Skilled listener and ability to turn customer feedback into tangible changes
  • Have experience in a Agile Scrum environment
  • Track record of successful product releases
  • Salary and Bonus DOE
  • Company Paid Healthcare
  • Paid Vacation
  • Paid Parking
  • 401k Plan
  • Stock Options
  • More...
About ClearPathGPS
Founded in 2013, we have been helping small to mid-sized business with fleets of vehicles track and manage their assets to operate more efficiently, safely and profitably. Our telematics software platform and GPS tracking devices are used by thousands of businesses in all 50 states with over 100 fleets right here in Santa Barbara County, such as Marborg, The Berry Man and Big Green Cleaning. From our offices located in Downtown Santa Barbara our team of 20+ people develops, sales and supports products that receive glowing customer reviews on Trustpilot and Capterra for their ease of use, business results and our extraordinary customer service. Read the reviews and you'll know you're working with a product line that customers love.

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