Job Details

Mobile Applications Manager

Advertiser
Combined Insurance
Location
Chicago, Illinois, United States
Rate
-
Combined Insurance, is seeking an Mobile Application Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:
This position manages application development, maintenance and support for the U.S. and Canada Core Sales Channel. It includes ownership of a business critical mobile application used by over 4,000 sales agents.

This position will be responsible for Information Technology commitments delivered by onshore and offshore resources, manage vendor relationships and ongoing support with 3rd party software providers and coordinate across all application development teams. The position requires both technical and business-oriented skills, balanced with leadership and effective communication.

RESPONSIBILITIES:
Act as Primary point of contact for the U.S. and Canada Core Sales Channel
Manage a staff of 6 employees
Act as primary liaison with an onshore and offshore outsourced development team
Provide communication on issues/escalations/outages to Core Sales Management
Coordinate all phases of the System Development Life Cycle activi ties of the team
Coordinate sales force equipment Inventory/Budget Management and Reporting
Provide technical support for the Core Sales Training Department
Manage and mentor project and technical staff members of the team
Manage multiple vendor relationships
Maintain resource plan for the team
Interact with production support personnel to ensure that critical and major production issues are resolved in a timely manner
Proactively manage issues/risks and escalate them as needed
Build project plans and timelines for projects which could involve multiple vendors and cross team resources
Plan, manage and execute projects to completion
Provide periodic status reports on projects
Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service
Interact with the business through requirements analysis and design sessions
Participate in the Annual Budget Planning Process and Monthly Budget Review
Work with IT Management to determine priorities and resolve issues
Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance oriented technology
Manage and track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion.
Maintain proper controls to ensure projects are delivered on time and within budget

SKILLS & EXPERIENCE:
(Required)
Technical Expertise in iOS and Apple iPad
Experience in field/workforce automation
Experience working in a Technical Support/Help Desk environment
Working knowledge of systems development methodologies and project life cycles
Knowledge of project management fundamentals
Ability to effectively work with users of various levels from clerical to senior management

(Desired)
Experience with Microsoft Dynamics CRM
Experience with Appcelerator mobile development platform
Experience with Mobile Device Management concepts\solutions
Experience developing cost-benefit assessments
Experience working in an outsourced environment
Experience coordinating development and testing activities with an off-shore team
Working knowledge of insurance processes and practices

COMPETENCIES:
Excellent verbal and written communications skills
Strong analytical and problem solving skills
Strong relationship management, negotiation and decision-making skills
Solid presentation skills
Good facilitation skills

EDUCATION:
Bachelor's Degree in Computer Science, Information Systems or other related field.
Or equivalent work experience, including a minimum 5 years of working in an Information Technology job managing project delivery and/or application development teams.

OUR BENEFITS
As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Health insurance
Dental insurance
Tuition reimbursement
A company-match 401(k) plan
Disability insurance
Life insurance
Employee referral bonuses

ABOUT COMBINED INSURANCE
Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.
Our parent company is one of the world's largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
Connect with us on Twitter , Facebook , LinkedIn , and Google+

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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