We're looking for a Manager, Partner Strategy & Ops to join Snap, Inc! We are seeking an individual who is able to think strategically and long-term about driving growth opportunities with Telecom Carriers, and elevating the unique role Snap plays in their success. You will be a part of a highly visible and strategic team working on growing Snapchat globally. You'll help lead our efforts to improve the app experience for Snapchatters on any telco across global markets. You will work closely with our product and engineering teams to analyze and identify opportunities to improve the performance of our app on different networks, partner with telco carriers and cloud providers to resolve these issues, build a scalable tool to engage telco carriers globally, support our product and engineering strategy, and report on these initiatives to the Exec team and other internal and external stakeholders. Working from our San Francisco, Mountain View or Seattle offices, you'll collaborate with leadership on the International Markets team to achieve the following:
What you'll do:
Analyze and investigate app performance and engagement metrics to identify opportunities to improve the user experience globally
Work with our engineering team and carriers and cloud providers to proactively resolve network performance issues
Build and manage our partnerships with technical teams at carriers and cloud providers
Help develop and execute our holistic product and engineering strategy to improve the user experience in emerging markets
Liaise between Snap product, engineering, and partnerships teams and external stakeholders on topics related to user experience globally
Report on these initiatives to the executive leadership team, cross-functional stakeholders, and external partners
Knowledge, Skills, & Abilities
Intermediate to advanced knowledge of SQL and/or Python
Knowledge of Tableau, Data Studio, and other data visualization tools
Extraordinary analytical and problem-solving skills with demonstrated intellectual & analytical rigor and high attention to detail
Demonstrated ability to communicate complex issues in a clear, concise and impactful way - turning research & hard numbers into compelling stories and useful strategic insights to a variety of stakeholders
Outstanding written and verbal communication skills
Minimum Qualifications:
BS/BA in a technical discipline, or equivalent experience
5+ years of experience in a highly analytical role, with 2+ years at a tech or telco company
Experience building strategic narratives, visualization, business cases and business models
Experience working with engineers to solve technical problems
Experience working with and managing external partners
Preferred Qualifications:
MS/MBA or equivalent
Experience managing programs, iterating quickly and adopting for scale
Experience working in management consulting, investment banking, or principal investing
Fluency in one foreign language is a plus
Experience working or living in emerging markets
Strong interest in technology, social media, and international affairs
Passion for AR and it's potential to transform the future
Experience collaborating with internal and external stakeholders at all levels of a company, and particularly in working with technical and engineering teams
