Under the supervision of the Director of Technology Operations, the Manager of IT Infrastructure is responsible for organizing, directing, and controlling the day to day IT infrastructure requirements to ensure that IT infrastructure and associated systems are functioning efficiently, effectively, and securely for a 24x7, mission critical, high availability, multi-site enterprise. This is a multi-discipline position that requires breadth and depth of knowledge across a range of technical domains. More specifically, this functionality includes, but is not limited to, installation, management, maintenance, operations, and capacity planning surrounding a range of technical and administrative domains. LEVEL OF EDUCATION Minimum: Bachelor's degree in computer science, information technology, engineering, or a related field, or 8 years of equivalent experience. Preferred: Bachelor's degree in computer science, information technology, engineering, or a related field. CERTIFICATIONS, LICENSES, REGISTRATIONSPreferred: Microsoft, VMware, ITIL, Cisco, Juniper, Citrix TECHNICAL REQUIREMENTS Minimum: Server hardware platforms - Enterprise high density and stand-alone x86 server hardware platforms such as HP BladeSystem, Dell PowerEdge, and other brands. Windows Server - Strong understanding of Windows Server operations and roles. Virtualization platforms - Strong understanding of VMware vSphere, vCenter, and ESXi hypervisor operations. Strong understanding other virtualization platforms such as Citrix Xen, Microsoft Hyper-V, and cloud services, and SaaS. Network technologies - Strong understanding of LAN, WAN, and storage network technology. This includes hardware devices and software protocols and services. Storage technologies - Strong understanding of local, SAN, and NAS storage technologies from vendors such as Nimble, NetApp, Pure, and EMC. Database technology - Administrative knowledge of MS SQL Server and other databases. Knowledge of clustering, high availability, backups, and log handling is also required. Email technology - Strong understanding of Microsoft Exchange Server, including mailbox management, database management, high availability, clustering, security, and anti-spam products. Security - High level understanding of information security principles and technology. Disaster Recovery and Business Continuity - High level understanding of DR/BC technology and methodology, backups, restores, replication, and associated systems from a variety of vendors YEARS OF RELATED WORK EXPERIENCE Minimum: 5 years of general system, network, administrator or support experience and 3 years of dedicated infrastructure supervision or management experience. Preferred: 10 years of general system, network, administrator or support experience and 5 years of dedicated infrastructure supervision or management experience.