Job Details

Level 2 RF and Data Field Services Technician

Houston, Texas, United States
Take your career to the next level with eXcell http . We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution. We are seeking an experienced Level 2 RF and Data Field Services Technician - Houston Summary Level II RF and Data Field Services Technician performs a variety of skilled technical work in configuration, maintenance, repair and troubleshooting of telecommunications physical, data link and network layer systems and associated equipment. Duties are performed in a highly customer orientated organization where the exercise of excellent customer service and teamwork is paramount. Operating, monitoring, and servicing multiple communications devices in specialty networks. Diagnose and test voice, data, and specialty (RF) network infrastructure. Expectations include the ability to perform unsupervised installations, conduct independent system level trouble shooting, proficiency on varied specialty systems. Essential Functions Works with other third party supplied personnel engaged in the installation, maintenance, and repair of voice, data, and RF equipment. Tracks and manages the assets of the voice, data, and RF network. KnowledgeSkillsAbilities Ability to maintain, configure, and troubleshoot access and distribution switches. Must have knowledge of MAC and IP addressing (broadcast, unicast, multicast), switch operating systems, and basic understanding of spanning tree functions. Ability to maintain, configure and troubleshoot traditional telephony components. Ability to maintain, configure and troubleshoot VoIP end points and voicemail accounts. Ability to manage hardware requirements including staging, testing, installation, configuration, maintenance, and decommissioning of components applicable to area of responsibility. Ability to document infrastructure configuration, changes, and design components in order to facilitate effective management of the infrastructure and ensure accuracy of the infrastructure information (e.g., components, version numbers, supplier information, history, location, status, component relationships, and asset information) Understanding of infrastructure cabling, i.e. fiber, copper, and coax. Fully understands the hardware means of sending and receiving data on a carrier, including defining cables, cards and physical aspects. This is must have. Basic knowledge of TCPIP protocol suite. This is must have. Ability to detect, record, investigate and diagnose events which cause disruption or reduction in quality or service level. This includes incident monitoring, tracking, communication, resolution, and recovery. Skilled practitioner of the methods, tools, equipment and materials used in telecommunications equipment testing, repair and maintenance Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Communication Skills Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees Planning Organization Skills Proficiency in prioritizing to effectively meet daily work demands. Teamwork Ability to cultivate positive and cooperative working relationships with others. Safe Work Practices Create and update job safety analysis (JSA) documents. Ability to install, maintain, configure, and troubleshoot communication transmission systems e.g., microwave, radio, VSAT, fiber, cable. This includes in-house and vendor supplied services. This is must have. Ability to interface control networks (e.g., SCADA) with Chevron network. Understanding of wireless infrastructure transmission characteristics. Skilled practitioner of the methods, tools, equipment and materials used in RF equipment testing, repair and maintenance. Demonstrated and proven ability specifically in RF test equipment functions. Planning Organization Skills Highly skilled in prioritizing to effectively meet daily work demands Requirements Ability to pass fit-for-duty requirements Significant travel required including occasional overnight stays. Excellent driving record (vehicle provided) High School diploma or GED A minimum of five years experiences actively working in electronic technology or telecommunications. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell http Supports Equal Employment Opportunity eXcell http , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit http .

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