Capgemini America, Inc. has multiple openings for the position of Lead Infrastructure Consultant based out of its Chicago, IL U.S. headquarters. The employee may also work at various unanticipated locations. S/he will perform the following duties: design and implement Simple and Ad-hoc project work requests; provide on-call cover and out of hours support; monitor servers, address any issues raised and ensure that contracted services are met; develop and implement service improvements; coordinate activities related to the infrastructure (network, telecommunications, basic software, hardware, servers) and database, involving the definition, development and maintenance of procedures, as well as overseeing the study and implementation of new processes and techniques for the area; perform application support and maintenance for Portfolio Accounting Data Repository; maintain production environment for critical regulatory reporting issues and provide quick resolution; execute root cause analysis and fix recurring issues for an error-free production environment; and perform trend analysis to fix bugs and enhance current functionality.
This position requires a bachelor's degree, or its foreign equivalent, in Computer Science, Computer Applications, Information Systems, Information Technology, Business Administration, Engineering (any), or closely related field plus at least 3 years of experience in the job offered, as Software Engineer, Programmer, Application Developer, Systems Analyst, or related IT position. In lieu of a bachelors degree, the employer deems that the suitable combination of education, training or experience acceptable is 3 years of study towards U.S. bachelors degree in Computer Science, Computer Applications, Information Technology, Information Systems, Business Administration, Engineering (any), or closely related field plus 3 years of IT experience. The applicant must also have: any period of experience developing and delivering solutions to support infrastructure systems; any period of experience coordinating activities related to database, involving the definition, development and maintenance of procedures; any period of experience executing OS support, including fault diagnosis and fix; any period of experience with application support and maintenance for Portfolio Accounting data repository; any period of experience performing root cause analysis by debugging, modifying, developing and maintaining production and test environments; any period of experience conducting trend analysis to fix bugs and enhance current functionality.