Job Details

IT Mobile Support Tech

The Judge Group, Inc.
Alpharetta, Georgia, United States
Location Johns Creek, GA Description IN THIS ROLE YOU WILL Install and support of computers, laptops, tablets, and thin-clients Install and support of desk phones and cellular phones Install and support of MS Office, Land FX, and other applications Install and support of printers, scanners, fax, and other business equipment Maintain hardware and software inventory Manage accounts in AD, Exchange, and other applications Manage file share permissions in a Windows environment Troubleshoot in a Citrix environment Order, ship and receive IT equipment Administer our Airwatch MDM solution Use tools such as VNC to troubleshoot remote computers Test QA tickets on a weekly basis Create and maintain images for computers, laptops, and thin-clients Monitor network connectivity issues using Dynatrace and PRTG Manage vendors and escalate Document all issues in ticketing system Work with team members to efficiently solve problems SKILLS AND KNOWLEDGE Strong technical and analytical aptitude Excellent customer service skills and a positive attitude Ability to multitask and remain detail oriented Ability to thrive in a fast-paced environment Self-motivated and ability to work independently Ability to work every 3rd Saturday on a rotational basis Ability to work different shifts as needed Contact mailto?subjectIT20Mobile20Support20Tech This job and many more are available through The Judge Group. Find us on the web at http

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