Provides support and works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems, and requests related to our endpoint fleet of equipment. Communicates effectively about a broad range of technologies and explains solutions in technical and nontechnical terms. Also provides support for IT infrastructure to support effective and efficient technology used at the supported site(s) (e.g. electrical power, HVAC, LAN, Servers, etc.). We expect first class customer service ensuring that all customers are treated efficiently and in an appropriate manner. Responsibilities will span over multiple facilities based in the area as needed for support, position requires the ability to travel.
RRD is an EEO/AA including Vets and Disabled Employer
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